SAP – Human Resource Consultant
3 weeks ago
Job Description
- Provide end-to-end support for SAP HCM modules, including configuration, troubleshooting, and user training, to ensure the effective utilization of HCM functionalities.
- Analyse and resolve system issues, tickets, and user inquiries related to PA, OM, TM, Payroll, and Benefits in a timely manner, adhering to SLAs and minimizing downtime.
- Conduct root cause analysis of system errors and discrepancies, implement corrective actions, and document solutions for future reference.
- with cross-functional teams to ensure day to day stability of the system to meet evolving business requirements.
- Participate in system testing, including unit testing, integration testing, and user acceptance testing, to validate system functionality and data integrity.
- Develop and maintain documentation, training materials, and user guides to facilitate knowledge transfer and ensure consistent use of SAP HCM functionalities.
- Stay abreast of SAP updates, releases, and best practices to continuously improve system performance and enhance user experience.
- Collaborate with HR business users and stakeholders to gather requirements, define scope, and prioritize system changes and enhancements.
- Assist in the development and delivery of end-user training sessions and workshops to promote adoption and usage of SAP HCM functionalities.
Requirements
- Bachelor's degree in Information Technology, Human Resources, or related field.
- Minimum of 3 years of experience in SAP HCM support and configuration.
- SAP certification(s) in Human Capital Management (HCM) preferred.
- Strong technical skills and proficiency in SAP HCM modules, including PA, OM, TM, Payroll, and Benefits.
- Excellent problem-solving skills and ability to analyse complex issues to develop effective solutions.
- Solid understanding of HR processes, policies, and regulations.
- Excellent communication and interpersonal skills, with the ability to interact with HR business users at all levels of the organization.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Experience with system testing, documentation, and training preferred.
Tell employers what skills you have
Ability To Work Independently
Interpersonal Skills
Unit Testing
User Experience
System Testing
Root Cause Analysis
Information Technology
Payroll
SAP
User Acceptance Testing
Human Resources
Integration Testing
Human Capital
Business Requirements
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