Operations assistant executive cum customers care in International Logistics and Freight Forwarding company
3 days ago
International Logistics and Freight Forwarding operator based in Singapore is looking for a candidate for an Operations assistant executive cum customers care position open now.
Key Duties, Roles & Responsibilities:
• Act as the first point of contact for customers' inquiries, addressing their logistics needs and concerns and cooperate with staff to handle Customers' enquiries.
• Job file creation and preparation of all documents for submission to customers and internal filing.
• Responsible for invoice creation and accountable / keep track of sub-contractor/ supplier’s bills (invoices) based on per job basis.
• Timely respond to customers inquiries and requests for quotations and informations
• Perform data entry, job creation, billing, general administrative or other ad-hoc duties/tasks assigned within the operations department
• To assist Operations Department and Manager on special projects assigned and provide backup to other office team when necessary.
• To work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
• Education and Experience - GCE ‘N’ or ‘O’ Level ore higher education
• Experience in the Freight Forwarding and/or Logistics business will be an added advantage.
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Able to converse in English
Tell employers what skills you have
Global Logistics
Logistic Support
Team Spirit
Invoicing
Freight Forwarding
Data Entry
Freight Transportation
Administrative Support
Team Player
Customer Service
International Logistics
Shipping
Export & Logistics
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