Senior / Patient Service Associate, SC Ops - Appointment Services

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities:Demonstrate care, empathy and professionalism in...

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities:Demonstrate care, empathy and professionalism in...

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities:Demonstrate care, empathy and professionalism in...

Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...

Roles & ResponsibilitiesJob PurposeThe Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.Key...

Roles & ResponsibilitiesMason & Co is currently looking for a Patient Service Associate for a client in the Healthcare Industry.Patient Service AssociateResponsibilities and Duties:Schedule patient appointments and make reminder calls. Obtain patient address, contact details, insurance information and medical history Maintain patient data up-to-date and...

Roles & Responsibilities# 8:30am – 8:30pm (rostered 44 hours per week, Mondays to Sundays)# Locations: Choa Chu Kang, Kranji, Woodlands, Seletar (company transport provided at MRT stations)# 2-year contract with completion bonus# Basic salary up to $2500 per month + meal allowance + OT salaryA leading community healthcare provider is seeking enthusiastic...

Roles & ResponsibilitiesMason & Co is currently looking for a Patient Service Associate for a client in the Healthcare Industry.Patient Service AssociateResponsibilities and Duties: Schedule patient appointments and make reminder calls. Obtain patient address, contact details, insurance information and medical history Maintain patient data up-to-date and...

Roles & ResponsibilitiesJob PurposeThe Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.Key...

Roles & ResponsibilitiesResponsibilities:Patient registration Scheduling of appointments Limited patient care activities and orientation to patients and their relatives. Cashiering duties Assist in administration work Chaperoning and assisting doctor in the consultation room Any ad hoc duties as assignedRequirements:min. NITEC and/or Diploma and above...

Roles & ResponsibilitiesYou will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients' family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and...

Roles & ResponsibilitiesJob Description:Provide frontline customer service for registration and appointments of department. Assist with coordination and appointment booking for the customers Administrative duties associated with the clinical services/ programmes. Answer enquiries through phone/email Updating of patient particulars in the system Assist...

Roles & ResponsibilitiesResponsibilities:Register incoming patients Prepare the patient for examination Respond to patient phone call queries Inform patient of financial responsibility Prepare and file patient forms Verifying and updating patient information Assisting doctors and nurses if needed Scheduling appointments for patientsRequirements:Min...

Roles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients' admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home...

Roles & ResponsibilitiesChallengesYou will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of...

Roles & ResponsibilitiesYou will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and...

Roles & ResponsibilitiesJob SummaryWork closely with Assistant Manager in the provision of frontline counter services to patients in community clinic and/or other community events. This will include assisting patients to verify their service requirement, managing patient queues, handle enquiries and to provide administrative support to the Assistant Manager...

Roles & ResponsibilitiesFacilitate doctor appointments and coordinate diagnostic services for patients and families. Assist with patient registration, billing, and insurance claim inquiries. Verify and update patient information in the clinic's system. Provide guidance on private health insurance coverage and Medisave requirements for smooth claims...

Roles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...

Roles & ResponsibilitiesJob Description- Manage appointments and provide excellent patient care- Attend to queries from call-in patients- Manage and fill up appointment schedules- Payment collection from patients- Follow up care-calls to patients before and after procedures- Submit claims and keep proper records (eg. Insurance claims)- Maintenance of clinic...