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Operations & Courier Executive

1 month ago

Singapore HOME-A-GENIUS PTE. LTD. Full time
Roles & Responsibilities

About Home-A-Genius:Home-A-Genius is a premier provider of smart home solutions in Singapore, specializing in innovative home automation, security systems, and energy management solutions. Our mission is to enhance the quality of living by integrating advanced technology into everyday homes.


Job Summary:Home-A-Genius is seeking a dedicated and versatile Operations Manager & Delivery Driver to join our team. This dual-role position requires a highly organized individual capable of overseeing day-to-day operations while also handling the delivery of smart home equipment to clients. The ideal candidate will have strong leadership skills, a keen attention to detail, and a valid Singapore Class 3/3A driving license. The role involves a 5.5 day work week, with alternate Saturdays and Sundays off.


Key Responsibilities:

Operations Management:

  • Oversee the daily operations of the company, ensuring efficiency and productivity.
  • Manage and coordinate the operations team, providing guidance and support to ensure high performance.
  • Monitor and improve operational processes, implementing best practices and ensuring compliance with company policies.
  • Maintain inventory levels and ensure timely procurement of necessary equipment and materials.
  • Coordinate with various departments to ensure seamless integration of operations.
  • Handle customer inquiries and complaints, ensuring a high level of customer satisfaction.
  • Prepare and present operational reports to senior management.

Delivery and Installation Responsibilities:

  • Safely and efficiently deliver smart home equipment to clients across Singapore.
  • Ensure all deliveries are accurate, timely, and meet the company’s quality standards.
  • Maintain the delivery vehicle in good condition, ensuring regular servicing and cleanliness.
  • Assist with the installation and setup of delivered items, ensuring proper functioning and integration.
  • Conduct system tests and obtain sign-off from clients to confirm successful installation and operation.
  • Provide excellent customer service during deliveries, addressing any immediate concerns or questions from clients.

Qualifications:

  • Strong organizational and multitasking abilities.
  • Excellent communication and leadership skills.
  • Valid Singapore Class 3/3A driving license with a clean driving record.
  • Ability to lift and move heavy items as required for deliveries.
  • Proficiency in using office software and operations management tools.
  • Customer-oriented mindset with the ability to solve problems quickly and effectively.

Work Schedule:

  • 5.5 day work week with alternate Saturdays and Sundays off.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for professional growth and development.
  • Supportive and dynamic work environment.
  • Company vehicle provided for deliveries and work-related travel.

Tell employers what skills you have

Class 3 License
Inventory
Unloading
Operations Management
Energy Management
Vehicles
Procurement
Physically Fit
Compliance
Attention to Detail
Driving License
Office Software
Customer Satisfaction
Customer Service
Able To Work Independently

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