Customer Experience Specialist, Changi

Roles & ResponsibilitiesCustomer Experience Specialist – Elevate Logistics with a Personal TouchLocation: 9 Airline Road, SingaporeAbout UsWe are more than just a freight forwarding company – we are a trusted global partner in air, sea, and logistics solutions. With advanced technology, strategic warehouse locations, and partnerships with over 60...

Join Our TeamAt Semiko Recruitment & Consultants, we believe in fostering a collaborative and innovative work environment. As a Customer Experience Specialist, you will play a vital role in delivering exceptional customer experiences and gathering feedback for continuous improvement.ResponsibilitiesAs a Management Trainee, you will learn the ins and outs of...

Roles & ResponsibilitiesJob SummaryWe are looking for a dedicated and proactive Customer Experience Specialist to be the main in-charge of store operations, ensuring a smooth and pleasant customer experience. This role involves handling daily store activities, assisting customers, managing payments, maintaining store upkeep, and driving individual store...

Roles & ResponsibilitiesThe Customer Experience Specialist (CES) acts as primary support for Zgonic partner and our customers. The CES is responsible for providing timely and accurate support for our Zgonic clients through quote creation, order entry, product return, warranty claim processing, pricing, as well as some miscellaneous tasks. Their top...

Roles & ResponsibilitiesCompany OverviewWe invite you to join our team at Sterra.sg, a homegrown brand dedicated to enhancing people's lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings...

Roles & ResponsibilitiesCompany OverviewWe invite you to join our team at Sterra.sg, a homegrown brand dedicated to enhancing people's lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings...

About the Job:We are seeking a Sales and Customer Support Specialist to join our team.Main Responsibilities:Respond to customer queries and concerns with the aim of achieving first call resolution.Collate and provide customer feedback to business partners.This is an exciting opportunity to work in a fast-paced contact centre environment.As a Sales and...

Roles & ResponsibilitiesExperience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, they have been the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Their work with Fortune Global 500 companies takes them...

Roles & ResponsibilitiesExport Customer Service(Air Freight Export Department)Working Location: Changi Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm Basic Salary: $3000-$4300Job DescriptionCustomer Service InteractionDirect Contact with Customers with outstanding friendly and reliable service offered Ensuring to provide the flight details to...

Roles & ResponsibilitiesCustomer Service OfficerSalary :$2200-$2400Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)Location : Changi SouthJobscopeReplying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and...

Roles & ResponsibilitiesWith the economy opening up, The Cocoa Trees (Focus Network Agencies Group), Asia's leading retailer & distributor of premier chocolate and confectionery brands is opening new outlets, especially at Changi Airport.We are recruiting Retail Assistants to join our team at all 4 terminals at Changi Airport.Responsibilities & Requirements:...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring...

Roles & ResponsibilitiesIn this Role, you'll get to:• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.• Efficiently manage a large number of client inquiries professionally.• Continually assess and suggest improvements to workflows, collaborating with Team Leaders...

Roles & ResponsibilitiesIn this Role, you’ll get to:• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.• Efficiently manage a large number of client inquiries professionally.• Continually assess and suggest improvements to workflows, collaborating with Team Leaders...

Roles & ResponsibilitiesJob Title: Customer Service (Freight Forwarding Company) ID9131Location: ChangiWorking Hours: Monday to Friday 9am-6pmBasic Salary: $2800-$3000Benefit:* Variable bonus provided with AL 14 daysJob Description:-TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA-TO LIAISE WITH AIR AND SEA CARRIERS-TO LIAISE WITH CUSTOMERS-TO HANDLE ALL SEA...

Roles & Responsibilities Location: Jurong / Changi / Sengkang Time: Office Hours, 5 Days Work Week Reputable US Company Fast Expanding MNC Attractive Salary Package with Variable Bonus & AWS Lots of opportunities for growth Up to 15 Days of ALAdvantageous with bonded warehouse ops/licenseJob scope:-Coordinating with customers and team on logistic...

About the TeamTikTok's Customer Support team is dedicated to delivering industry-leading support for our users and creators. Our vision is to inspire creativity and bring joy through innovative solutions.We are seeking a skilled Policy Specialist to join our team, focusing on developing and launching policies, processes, and workflow improvement programs...

Roles & ResponsibilitiesAirexport Customer ServiceWorking day: 5.5 day during probation, 5.25 after probation (Alt Sat)Working Hours: 9am to 6pm (Mon to Fri), 9am to 1pm (Sat)Salary: $2400 - $3300Location: ChangiResponsibilities: Provide dedicated support to assigned customers and overseas agents, handling all aspects of sales quotations, RFIs, RFQs, and...

Roles & ResponsibilitiesJewel Changi Airport (Jewel), a world-class multi-dimensional lifestyle destination in Singapore, is developed by Jewel Changi Airport Trustee Pte. Ltd., a joint venture by Changi Airport Group and CapitaLand. Jewel features a distinctive dome-shaped facade made of glass and steel, making it an iconic landmark in the airport's...

Roles & ResponsibilitiesJewel Changi Airport (Jewel), a world-class multi-dimensional lifestyle destination in Singapore, is developed by Jewel Changi Airport Trustee Pte. Ltd., a joint venture by Changi Airport Group and CapitaLand. Jewel features a distinctive dome-shaped facade made of glass and steel, making it an iconic landmark in the airport’s...