Digital Marketing Executive

3 weeks ago


Singapore CRAFT CREATIVE PTE. LTD. Full time
Roles & Responsibilities

Company Overview:

Hey there We're not just any digital marketing agency, we're a team of creative minds who bring big ideas to life in the most fun way possible. From brainstorming over coffee (and maybe a bit too much laughter) to delivering campaigns that make clients go "wow", we're all about combining top-notch results with a great work vibe. If you're ready to join a crew that's as bold as it is brilliant, let's make some marketing magic together

Job Responsibilities:

Manage Client Relationships

  • Be the main point of contact for clients, ensuring regular and clear communication.
  • Understand client goals and provide relevant support and advice.
  • Present campaign results and offer insights in easy-to-understand terms.

Execute Digital Marketing Strategies

  • Work with our team to plan and execute digital marketing strategies aligned with client goals.
  • Monitor and share performance data with clients, offering actionable insights.
  • Write compelling ad copies that capture attention and drive engagement.
  • Stay updated on digital marketing trends to guide clients effectively.

Oversee Project Timelines

  • Ensure projects meet deadlines and match client expectations.
  • Coordinate with creative and content teams to align on project tasks.
  • Manage client feedback and implement necessary changes promptly.

Build Client Loyalty

  • Foster long-term client relationships, focusing on satisfaction and retention.
  • Identify opportunities to offer additional services to clients.
  • Attend client meetings to strengthen relationships and trust.
Job Requirements:

Digital Marketing Knowledge

  • Understanding of digital marketing basics (Social Media and Google ads)
  • Experience with tools like Google Analytics or Meta Ads Manager is a plus.

Client Relationship Skills

  • Strong people skills and a client-focused approach.
  • Ability to manage client expectations and proactively resolve issues.
  • Excellent verbal and written communication skills.
  • Ability to explain campaign results and technical details in simple terms.
  • Proactive in identifying client needs and addressing issues quickly.

Organized & Detail-Oriented

  • Strong organizational skills to handle multiple client accounts.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Preferred Qualifications:

  • Diploma or Bachelor's degree in Marketing, Communications, Business, or a related field.
  • 1 - 2 years of experience in account management, especially in digital marketing.
  • Proficiency in verbal and written communication skills in both English and Mandarin. (Mandarin is essential to handle Chinese-speaking clients.)
  • Familiarity with digital platforms and marketing tools.
Tell employers what skills you have

Account Management
SEM
Troubleshooting
social media campaign
Advertising
Social Media Strategy
Online Content Creation
Social Media
Social Media ROI
TikTok
Marketing Communications
client servicing
Digital Marketing
Copywriting
Digital Copywriting
Google Ads
Facebook
Google Analytics
social media content
Ability to Prioritize

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