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Service Sales Engineer

4 weeks ago

Singapore TRUST RECRUIT PTE. LTD. Full time
Roles & Responsibilities

Job Descriptions:

  • Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
  • Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
  • Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
  • Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
  • Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
  • Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
  • Understand customers / Vertical Market Needs and determines pricing and selling strategies.
  • Prepares and reviews contract terms and conditions
  • Presents the proposal to the customer.
  • Other relevant duties as assigned

Requirements:

  • Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience
  • Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
  • Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Driven to delight the customer with options/offerings to meet their needs.
  • Is willing to learn new options/offerings and upgrade their skillset to better serve customers


HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240




Tell employers what skills you have

Account Management
Forecasting
Job Descriptions
Customer Relationships
HVAC
Building Services
Selling
Sales Engineering
MS Word
Customer Satisfaction
Pricing
Vertical Market
Technical Sales
LinkedIn
Electrical Engineering
Mechanical Engineering
Technical Support

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