Assistant Manager, Student Administration

4 weeks ago

Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time
The ICC Office under InsPIRE is responsible for a widespectrum of activities related to NTU's InterdisciplinaryCollaborative Core (ICC) curriculum which is part of the NTUEducation 2025 strategy.

ICC Office isresponsible for working with the different colleges/schools tooffer and administer the seven core ICC courses that will be takenby all NTU students admitted from AY2021-22onwards.

This role is required to oversee themanagement, administrative and coordination aspects of the ICC thatinclude academic planning, timetabling, course registration, andcourse delivery and assessment, and the assignment and managementof the faculty, ICC Lecturers and ICC Specialists hired to teachthe courses.

The role is critical in ensuring ameaningful and value-adding learning experience for all NTUundergraduates and the faculty involved in ICCteaching.

Responsibilities

OfficeAdministration
  • Administerprocurement, reimbursement and financial activities of ICCOffice
  • Assist colleagues from InsPIRE and otherunits under InsPIRE in overseeing office relatedmatters
  • Serve as the secretary/note-taker forall ICC Meetings
  • Assist with the planning andorganisation of ICC-related meetings, workshops/seminars,activities
  • Assist with the selection of ICCinstructors for the Nanyang Excellence Awards forTeaching
  • Assist with all other ICC-relatedadministrative tasks

Course& StudentAdministration
  • Oversee andmanage inter-college/school/department collaboration and serve asthe liaison between ICC Office and Colleges/Schools and CourseCoordinators on matters relating to student enrolment, and thecoordination of academic matters andactivities
  • Oversee and manage all ICCcourse-related matters, duties will include being a liaison to allcourse coordinators and instructors, submitting course outlines forapproval, timetabling planning, course registration, setting up ofcourse and assessment sites, organisation of the end-of semesterquizzes, uploading and consolidation of course marks/grades,end-of-semester Board of Examiners meeting, administering andconsolidating data from course surveys, handling of course-relatedenquiries, and handling of all course-related studentmatters
  • Administer academic exercises such asstudent combination in classes (ensuring classes consist of a goodmix of students from different programmes), change of classes,course exemptions and credittransfers


Faculty& HR Matters
  • Work withcolleges/schools and course coordinators on the assignment andallocation of full-time and adjunct instructors teaching ICCcourses
  • Work with HR and schools on theappointment of new adjunct instructors and reappointment ofexisting adjunct instructors
  • Approve the theteaching reimbursement claims of adjunctinstructors
  • Prepare the necessary informationneeded and scheduling of ICC instructors for annual performanceappraisal of ICC instructors and coordinate with HRBY and thereporting officers of ICC lecturers on appraisalmeetings


Outreach
  • Be the main point ofcontact and support to students and partners and schools on mattersrelated to the ICC
  • Conduct, coordinate and/orsupport activities to share and promote ICC's mission andcurriculum, including the compilation and production of relevantmarketing materials and eDMs
  • Assist in theplanning and organisation of outreach activities includingmarketing collaterals (eg, doorgifts)


Requirements
  • Bachelor'sdegree with at least 5 years of relevant working experience,preferably in an institute of higher learning and/or the educationsector
  • Prior experience in a relevantadministrative/managerial role in an institute of higher learningwill be advantageous
  • Meticulous with goodorganisational skills and a keen eye fordetail
  • Strong analytical and problem-solvingskills
  • Excellent communication andinterpersonal skills
  • Good writing skills withthe ability to prepare clear reports
  • Proficientin handling data and numbers
  • Proficient in MSOffice applications (Word, PowerPoint, Excel and Access) -knowledge in advance Excel is arequirement
  • Knowledge of studentinformation/database management systems would beadvantageous
  • Strong stakeholder management,influencing and collaborationskills
  • People-oriented and a proactive teamplayer
  • Ability to multi-task and deliver withquality and timeliness
  • Ability to workindependently with minimumsupervision


HiringInstitution: NTU

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