Partner Operations Manager, YouTube
7 days ago
Product area
YouTube/Video Global Solutions is the link between Google video products and sales. Our mission is to fuel innovation that keeps YouTube and Video free and accessible to the world. We do this by translating global market needs into meaningful product solutions that drive business results for content partners and customers.
Job descriptionThe Creator Support Operations team is dedicated to delivering an exceptional experience for YouTube's valued partners and creators. The team consistently prioritizes partner and creator needs, whether resolving issues, providing comprehensive platform education, or facilitating channel growth, we advocate a creator-centric approach. Within a changing environment, our proactive team ensures seamless, global support for partners, creators, and artists across the YouTube platform.
QualificationsJob responsibilities- Deliver comprehensive operational support to YouTube partners via email communication. Consult with cross-functional teams to optimize YouTube products and services.
- Collaborate with Strategic Partner Managers and Partner Engineers to develop partner-centric business plans and growth strategies.
- Drive, measure, and analyze partner performance, identifying opportunities for operational workflow optimization and process improvement.
- Utilize key metrics to assess data through both quantitative and qualitative analysis, generating actionable insights.
- Contribute to the scalability of Creator Success Operations team through innovative solutions, efficiency gains, and thorough root cause analysis.
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations, or transformation programs.
- Ability to communicate in Japanese, English, and Chinese fluently to support partner relationships in the region.
- Experience in project/program management, or in the development of scalable solutions within the technology or media sector.
- Proficiency in communication, presentation, and time management, with a high degree of accuracy and detail orientation.
- Knowledge of the YouTube creator and partner ecosystem in Japan and Taiwan.
- Ability to manage multiple concurrent tasks and maintain organization in a high-volume, dynamic work setting.
- Ability to provide actionable feedback and develop scalable solutions for initiative growth.
- Ability to diagnose and resolve technical issues, and explain technical concepts clearly to audiences.
Sales
Growth Strategies
Scalability
Process Improvement
Customerfacing
Translating
Root Cause Analysis
Mandarin Chinese
Channel
Time Management
Advocate
Japanese
-
Partner Operations Manager, Youtube
2 weeks ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of experience in a client-facing, customer support or account management role. - Ability to speak and write in one or more Indian...
-
Partner Operations Manager, Youtube
1 day ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of experience in a client-facing, customer support or account management role. - Experience working in a project/program management...
-
Partner Operations Manager, Youtube
2 weeks ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 2 years of experience in a technical project management or a customer-facing role. - Ability to communicate in English and Chinese...
-
Partner Operations Manager, Youtube
4 days ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of experience in a client-facing, customer support or account management role. - Experience working in a project/program management...
-
Partner Sales Manager, Youtube
4 days ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 7 years of experience in sales and account management. - Experience with digital video landscape across India and South East Asian (SEA). -...
-
Technical Consultant Lead, Youtube Partner
2 weeks ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - 6 years of experience in project or program management - 5 years of experience in technical troubleshooting - Experience in networking and video over IP (e.g., RTMP, NDI, SRT, WebRTC) Preferred...
-
Partnerships Acquisitions Manager, Youtube
2 weeks ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience in partner and customer relationship-building. - Ability to communicate in English and either Indonesian, Thai,...
-
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in strategy and/or operations. - Experience working with cross-functional teams and stakeholders. - Ability to work...
-
Product Activation Manager, Youtube
2 weeks ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 4 years of experience in management consulting, product management and strategy, or analytics in a technology company. - Experience...
-
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - 5 years of experience in program management, strategy and operations, or a similar role - Experience working in a role developing plans - Experience leading cross-functional initiatives, creating...
-
Category Manager, Youtube Shopping
7 days ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics,...
-
Product Activation Manager, Youtube Apac Gtm
5 hours ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private...
-
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - Experience in operations such as scaled or sales operations, vendor management or process, or organizational optimization. - Ability to...
-
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 8 years of experience working directly with and supporting customers/partners. - 2 years of experience managing a team of direct reports. -...
-
Technical Program Manager, Youtube
1 week ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree in a technical field, or equivalent practical experience. - 5 years of experience in program management on technical cross-functional projects. - Experience in social...
-
Measurement Lead, Youtube Marketing Insights and
2 weeks ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience - 10 years of insights and marketing research experience across both qualitative and quantitative product research - Experience in campaign,...
-
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - 10 years of operations experience - Experience with managing a team. Preferred qualifications: - Demonstrated experience in cross-functional stakeholder management and leadership through...
-
Creator Product Support Manager, Youtube
1 week ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - Experience in a technology, marketing, product management, consulting, strategy, or business operations role. Preferred qualifications: -...
-
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 4 years of experience in data analytics, cybersecurity, technology research, anti-abuse, policy or related fields. **Preferred...
-
Policy Escalation Specialist, Youtube
4 hours ago
Singapore YouTube Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 3 years of experience in content policy/review and anti-abuse or customer support operations. - Ability to work non-standard, on-call...
