Barista Supervisor

3 days ago


Singapore KAISEN TELEGRAPH PTE. LTD. Full time
Roles & Responsibilities

Job Summary

As a Barista Supervisor, you will oversee daily café operations, maintain high coffee standards, and train the barista team. You will play a key role in enhancing beverage offerings, optimizing workflows, and ensuring a seamless coffee experience for our guests.

Key ResponsibilitiesCoffee Quality & Service Excellence
  • Ensure all coffee and beverages meet the highest quality standards, from taste to presentation.
  • Maintain consistency in coffee preparation, calibration, and extraction methods.
  • Engage with customers to provide personalized recommendations and enhance the café experience.
Team Supervision & Training
  • Lead and train baristas on coffee brewing techniques, latte art, and customer service.
  • Oversee barista schedules and station assignments to ensure smooth operations.
  • Monitor staff performance, provide feedback, and support career growth.
Operations & Inventory Management
  • Manage daily café operations, ensuring efficiency and adherence to hygiene standards.
  • Maintain inventory levels for coffee beans, dairy, syrups, and other beverage-related supplies.
  • Work closely with suppliers to ensure timely deliveries and maintain product quality.
Innovation & Menu Development
  • Assist in developing new coffee-based beverages and seasonal specials.
  • Stay updated with industry trends to enhance the café's coffee program.
  • Provide insights to improve the customer experience and optimize workflow.
Requirements
  • At least 2 years of experience as a barista, with leadership or supervisory experience preferred.
  • Strong knowledge of specialty coffee, brewing methods, and espresso machine calibration.
  • Passion for coffee, excellent customer service skills, and attention to detail.
  • Ability to multitask, lead a team, and work efficiently in a fast-paced environment.
  • Basic knowledge of inventory management and cost control is a plus.
Tell employers what skills you have

Customer Service Skills
Ability to Multitask
Menu Development
Leadership
Customer Experience
Inventory Management
Barista Training
Attention to Detail
Customer Service
Service Excellence
Cost Control
Ability To Learn
Calibration
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