Barista Supervisor
3 days ago
Job Summary
As a Barista Supervisor, you will oversee daily café operations, maintain high coffee standards, and train the barista team. You will play a key role in enhancing beverage offerings, optimizing workflows, and ensuring a seamless coffee experience for our guests.
Key ResponsibilitiesCoffee Quality & Service Excellence- Ensure all coffee and beverages meet the highest quality standards, from taste to presentation.
- Maintain consistency in coffee preparation, calibration, and extraction methods.
- Engage with customers to provide personalized recommendations and enhance the café experience.
- Lead and train baristas on coffee brewing techniques, latte art, and customer service.
- Oversee barista schedules and station assignments to ensure smooth operations.
- Monitor staff performance, provide feedback, and support career growth.
- Manage daily café operations, ensuring efficiency and adherence to hygiene standards.
- Maintain inventory levels for coffee beans, dairy, syrups, and other beverage-related supplies.
- Work closely with suppliers to ensure timely deliveries and maintain product quality.
- Assist in developing new coffee-based beverages and seasonal specials.
- Stay updated with industry trends to enhance the café's coffee program.
- Provide insights to improve the customer experience and optimize workflow.
- At least 2 years of experience as a barista, with leadership or supervisory experience preferred.
- Strong knowledge of specialty coffee, brewing methods, and espresso machine calibration.
- Passion for coffee, excellent customer service skills, and attention to detail.
- Ability to multitask, lead a team, and work efficiently in a fast-paced environment.
- Basic knowledge of inventory management and cost control is a plus.
Customer Service Skills
Ability to Multitask
Menu Development
Leadership
Customer Experience
Inventory Management
Barista Training
Attention to Detail
Customer Service
Service Excellence
Cost Control
Ability To Learn
Calibration
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