Account Executive/Client Servicing Executive

3 weeks ago


Singapore DR COM ASIA PTE. LTD. Full time
Roles & Responsibilities

Job Information

We are looking for an Account Executive/Client Servicing Executive to join us The Account Executive is responsible for assisting the team in the successful management of key client accounts and relationships. Ensuring well taken project briefs and successful project deliveries.

About drcom

drcom group is a forward-thinking, dynamic agency specializing in healthcare marketing and communications. With a strong focus on pharmaceutical commercialization, we provide tailored solutions to help our clients navigate complex challenges in the healthcare industry. Our team is comprised of innovative professionals who bring a deep understanding of both the healthcare landscape and the marketing strategies that drive growth.

We believe in building lasting partnerships with our clients by delivering high-quality, strategic marketing initiatives that drive business success. At drcom, we are committed to advancing patient engagement, raising disease awareness, and supporting the commercialization of cutting-edge healthcare products through creative and effective marketing strategies.

JOB DESCRIPTION

drcom group is seeking an enthusiastic Account Executive/Client Servicing Executive to join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and expanding our key client accounts in the APAC market. As an Account Executive, you will work within a team to oversee the seamless execution of projects from briefing to delivery, ensuring high-quality outcomes and building strong client relationships.

A degree in health sciences/ healthcare and a keen interest in marketing is essential.

Key Responsibilities

Client/Account Management:

  • Build and maintain long-term relationships with key and strategic accounts
  • Understand client requirements and growth strategies to plan and develop tailored project solutions for the commercialisation of pharmaceuticals
  • Assist the client servicing team in addressing project challenges and providing actionable insights
  • Stay informed about company offerings to effectively present services and solutions to clients
  • Collaborate with internal teams on sales and marketing initiatives to drive business growth
  • Develop and deliver innovative proposals and strategic sales presentations
  • Provide recommendations for new products, service extensions, or enhancements based on client needs

Project & Team Coordination:

  • Monitor and report on KPIs, including opportunities, invoicing, and transformation rates
  • Ensure adherence to growth objectives
  • Collaborate with internal cross-functional teams to deliver excellence in project execution
  • Support team members to foster professional development and teamwork

Job Requirements

General Qualifications:

  • Bachelor's degree in Life sciences, Bio-medical science Pharmacy, Medical, Healthcare
  • Marketing, communications, advertising, media, digital, public relations majors will be considered
  • Prior internship in a healthcare company will be advantageous

Required Skills:

  • Interest in healthcare marketing, disease awareness and patient engagement
  • Digitally savvy particularly within the healthcare industry.
  • Keen interest in client servicing and building professional, long-term partnerships
  • Adaptability and problem-solving skills to provide recommendations and solutions to clients.
  • Exceptional communication and presentation skills, with a proactive approach to client engagement
  • Detailed oriented and an eagerness to learn

Join drcom group and become a key player in driving impactful projects and fostering meaningful client relationships within the healthcare industry.

If you thrive in a collaborative environment and are passionate about delivering excellence, we'd love to hear from you

Tell employers what skills you have

Account Management
Healthcare Industry
Growth Strategies
Advertising
Healthcare
Marketing Communications
Public Relations
Adaptability
Project Management
Attention to Detail
Team Coordination
Commercialization
Communication Skills
Presentation Skills
Consulting
Business Process
KYC
Health Sciences
Life Sciences
Media Relations
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