Customer Service Officers x2

1 week ago


Singapore P-SERV PTE LTD Full time
Roles & Responsibilities
  • Location: Botanic Garden
  • Working Hours/Pattern: 7.30am to 7.30pm / 4 Days per week
  • Basic Salary: $2000 + MPI (Monthly Performance Incentives)

Job Scope

  • Provide customer service and handle visitors' queries
  • Perform roving duties around the gardens and visitor information duties
  • Greet and welcome visitors with excellent customer service
  • Ensure the safety of the visitors and assist with crowd management
  • Identify and report safety lapses, risk issues or incidents to Supervisors
  • Perform service recovery where necessary
  • Other duties as when assigned by Supervisors

Requirements

  • Minimum GCE O Level, NITEC or equivalent
  • At least 1 year of customer service experience will be advantageous
  • Enjoy working with the general public at outdoor environment
  • Work experience in hospitality, tourism, attractions sectors would be preferred
  • Good communication skills and good command of English

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Cryst Lim

Tell employers what skills you have

Fire Safety
AED
Customer Service Operations
MPI
Service Recovery
Workplace First-Aid
Good Communication Skills
Customer Service
Hospitality
Customer Service Experience

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