See more Collapse

Client Service Officer

2 months ago

Singapore INNOQUEST DIAGNOSTICS PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Attend and follow-up telephone inquiries from Doctors and Clients in a timely manner.
  • Great professional telephone manner and excellent initiative.
  • Collating diagnostic reports to be sent to doctors and clients.
  • Maintains Standard Operating Procedures in the department at all times.
  • Assist in other administrative tasks assigned by the Operations Manager.
  • Effective communications skill and ability to work with all levels of staff and management.


Job Requirements

  • Able to commit to a 5.5 days (Mon-Sat) work week, rotating shift schedule inclusive of a rostered Sunday and Public Holiday shift.
  • Minimum GCE N & O-Level with at least 1 year of relevant call centre work experience, preferably in healthcare industry.
  • Strong customer service, communication and interpersonal skills
  • Excellent phone etiquette and positive learning and working attitude
  • Fluent in written & spoken English
  • Computer literate, Proficient in Microsoft Office and Excel
  • Hardworking, responsible, multitask and meticulous attention to detail

*Only shortlisted candidates will be contacted for an interview.


Tell employers what skills you have

Front Office
Healthcare Industry
Microsoft Office
Microsoft Excel
Quality Assurance
Interpersonal Skills
Data Entry
Attention to Detail
Team Player
Customer Service
Laboratory

We have other current jobs related to this field that you can find below

  • Client Services Officer

    1 week ago

    Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

    Location: UbiSalary: $1,800 to $2,100 per monthWorking Hours: 5.5 working days, 44 hours a week. Mon - Fri: 8.30am - 5.30pm / 9.30am - 6.30pm, Sat: 8.30am pm Responsibilities:Client relationship management: Serve as primary contact for clients, addressing inquiries and concerns.Billing and Invoicing: Manage billing processes, generate invoices, and maintain...

  • Client Services Officer

    1 week ago

    Singapore ACHIEVE CAREER CONSULTANT PTE LTD Remote Work Freelance Full time

    Location: UbiSalary: $1,800 to $2,100 per monthWorking Hours: 5.5 working days, 44 hours a week. Mon - Fri: 8.30am - 5.30pm / 9.30am - 6.30pm, Sat: 8.30am - 12.30pm Responsibilities:Client relationship management: Serve as primary contact for clients, addressing inquiries and concerns.Billing and Invoicing: Manage billing processes, generate invoices, and...

  • Client Service Officer

    2 months ago

    Singapore INNOQUEST DIAGNOSTICS PTE. LTD. Full time

    Job Description1. Attends to call from client regarding technical questions and problems. 2. Resolves client's dissatisfactions by initiating thorough investigation of complaint, evaluates findings, and responds as soon as possible to clients. 3. Collating diagnostic reports to be sent to doctors and clients.Requirements1. GCE 'O' Level or equivalent. 2. At...

  • Client Service Officer

    2 weeks ago

    Singapore EFG International Full time

    Reporting to the Head of Independent Asset Managers (IAM), you will be part of the Private Banking business and will support the Client Relationship Officers (CRO) in serving high net-worth clients from the IAM desk.Key Roles & Responsibilities- Account documentation - prepare and process account opening documentation. Manage and follow up the whole account...

  • Technical Service Officer

    2 weeks ago

    Singapore HD Hyundai Global Service Full time

    COMPANY DESCRIPTIONHD Hyundai Global Service Singapore Pte Ltd is a member of Hyundai Heavy Industries Group (World No.1 Shipbuilder).We provide marine engine spare parts & technical service for vessels globally.As a unit of the shipbuilding giant Hyundai Heavy Industries, Hyundai Global Service is committed to becoming a trusted and admired company by its...

  • Veterinary Client Services Officer

    4 weeks ago

    Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesEvervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinarians!We are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.Our clinic offers both general consultations and a wide range of surgeries.As a Client Services Officer, you will be the...

  • Veterinary Client Services Officer

    2 weeks ago

    Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesEvervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinariansWe are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.Our clinic offers both general consultations and a wide range of surgeries.As a Client Services Officer, you will be the...

  • Client Service Officer

    2 weeks ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    **Our client is a Global MNC, one of the leading players in the Medical sector. Due to business needs, they are now recruiting a Client Service Officer (Lab) to be part of their team for ongoing transformation projects. They are located in the Central- easily accessible.Responsibilities: Assembling CBU kits by meticulously compiling kit materials and...

  • Client Service Officer

    2 weeks ago

    Singapore INNOQUEST DIAGNOSTICS PTE. LTD. Full time

    Attend and follow-up telephone inquiries from Doctors and Clients in a timely manner. Great professional telephone manner and excellent initiative. Collating diagnostic reports to be sent to doctors and clients. Maintains Standard Operating Procedures in the department at all times. Assist in other administrative tasks assigned by the Operations Manager....

  • Veterinary Client Services Officer

    2 weeks ago

    Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time

    Evervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinariansWe are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.Our clinic offers both general consultations and a wide range of surgeries.As a Client Services Officer , you will be the ambassador of our...

  • Client Service Officer

    3 months ago

    Singapore NOAH HOLDINGS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Provide sales support to Relationship Manager for account opening and maintenance, transaction execution and handling clients’ enquiries, etc. Prepare business analyst report, presentation materials and maintain client database Develop and maintain good business relationship with customers and other internal and...

  • Client Service Network Officer

    2 weeks ago

    Singapore Hyred Full time

    GENERAL DESCRIPTIONThis is a middle office role supporting the independent validation and timely delivery of clients instructions/ documents from the Front to Back Office for processing. The team also acts as a point of contact for the Front by supporting them with operational queries.KEY FEATURES OF THE POSITIONStakeholder / Client ManagementAct as the...

  • Client Service Officer

    3 months ago

    Singapore UOB Kay Hian Full time

    Provide quality support for incoming enquiries via calls, email or walk in Assist clients with their log in and on line portal navigation issues Liaise with other departments to troubleshoot and resolve client issues where applicable Take ownership of client issues and follow through to resolution Perform outreach to client for clarification or assist them...

  • Client Service Officer

    3 months ago

    Singapore UOB Kay Hian Full time

    Provide quality support for incoming enquiries via calls, email or walk inAssist clients with their log in and on line portal navigation issuesLiaise with other departments to troubleshoot and resolve client issues where applicableTake ownership of client issues and follow through to resolutionPerform outreach to client for clarification or assist them with...

  • Associate - Client Services

    2 months ago

    Singapore PARAGON CAPITAL MANAGEMENT SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesDuties and ResponsibilitiesReporting to the Advisors and Head of Client Services, this executive will support our Relationship Managers (RMs) in portfolio management, trade execution, liquidity management and client services & operation support. His/her responsibilities include (but not limited to):· Helping to process onboarding...

  • Client Relationship Officer

    2 weeks ago

    Singapore PICTET Full time

    Your team: Pictet Wealth Management combines more than 200 years of Swiss banking heritage with global investment expertise. The Partnerowned financial service group offers a comprehensive service for wealthy individuals and families including discretionary and advisory investment solutions and family office services. The Pictet group is one of the world's...

  • Associate, Client Services

    2 weeks ago

    Singapore Dimensional Fund Advisors Full time

    Notes to applicants: Most roles at Dimensional will be part of our bestofboth hybrid working model which includes working 3 days in the office. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in...

  • Client Service Manager

    3 weeks ago

    Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Key Responsibilities Primary point of contact for Portfolio of Premier Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved and lasting relationship with clients Responsible for client...

  • Customer Service Officer

    2 weeks ago

    Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...

  • Senior Client Services Officer

    2 weeks ago

    Singapore BUTTERFIELD TRUST (ASIA) LIMITED Full time

    Operating in multiple jurisdictions, Butterfield Group focuses on results, values relationships and celebrates success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at a world-leading, independent offshore bank and trust company.Trust is a tradition at Butterfield, in every...