Client Services Officer

1 week ago


Singapore ACHIEVE CAREER CONSULTANT PTE LTD Remote Work Freelance Full time

Location: Ubi

Salary: $1,800 to $2,100 per month

Working Hours: 5.5 working days, 44 hours a week. Mon - Fri: 8.30am - 5.30pm / 9.30am - 6.30pm, Sat: 8.30am - 12.30pm 

Responsibilities:

Client relationship management: Serve as primary contact for clients, addressing inquiries and concerns.

Billing and Invoicing: Manage billing processes, generate invoices, and maintain accurate billing information.

Payment processing: Handle client payments, ensure accuracy, and resolve payment issues.

Contract management: Manage client contracts, including renewals and amendments.

Administrative support: Maintain client records, prepare reports, and coordinate meetings.

Quality assurance: Ensure services meet quality standards and client expectations.

Requirements:

Able to commit to a 5.5 days (Mon-Sat) work week, rotating shift schedule inclusive of a rostered Sunay and Public Holiday shift.

Minimum GCE N & O-Level with at least 1 year of relevant call centre work experience , preferably in healthcare industry.Strong customer service, communication and interpersonal skillsExcellent phone etiquette and positive learning and working attitudeFluent in written & spoken EnglishComputer literate, Proficient in Microsoft Office and ExcelHardworking, responsible, multitask and meticulous attention to detail

Interested applicants, apply via Fastjobs & Whatsapp Audrey @ 9xxxxxxx with1. Full Name2. Job & Interview Availability3. Position Applied: "Client Services Officer"4. Updated Resume

Only Shortlisted candidates will be notified with further actions.

EA License No: 05C3451



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