Reservations Officer

2 weeks ago


Singapore ROYAL PLAZA Full time
Roles & Responsibilities

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to):

  • Handles reservations-related enquiries, tasks and reports
  • Accurately and efficiently process room reservations made from various channels
  • Maximize room revenue through upselling
  • Create colourful guest experience by ensuring their requests are communicated timely to relevant departments for necessary actions
  • Provide support when necessary to the Sales & Marketing team

Working Hours: Day shift; this role requires you to work on alternate Saturday and/or Public Holidays (off in lieu will be granted)

Write to us if you can check the following listed:

  • Excellent communication skills
  • Eye for detail
  • Service oriented
  • Able to work independently under tight timelines
  • Prior experience in hotel/ travel industry with knowledge in Opera system will be advantageous

Employee perks:

  • A work culture with high trust and lots of fun
  • Meal and transport allowance
  • Flexible benefits
  • Birthday leave
  • Comprehensive medical coverage & many more
Tell employers what skills you have

Excellent Communication Skills
Revenue Management
Upselling
Microsoft Office
Adaptability
Opera
Customer Service
Service Excellence
Able To Work Independently
Hospitality
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