Technical Support Engineer

3 weeks ago


Singapore SAKSOFT PTE LIMITED Full time
Roles & Responsibilities

Experience: 6-9 Years

Role: Technical Support Engineer

Key Skills:

· Jenkins, Jira, Artifactory, SonarQube, Bitbucket.

· Red Hat Linux, AS400

· Docker, Kubernetes, Shell Script, Python.

Key Responsibilities:

· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability

· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)

· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms

· Establish enterprise monitoring capabilities for DevOps toolsets

· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc

· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks. Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

· Support OS and DevOps applications patching related activities.

· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.

MUST have automation thru server-side Unix/Linux shell scripting technical knowledge

· Work with the vendors in areas of technical support, upgrade DevOps tools, etc

· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup

Key Requirements:

Must:

Knowledge of DevOps Tools

  1. Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan
  2. Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)
  3. Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay

Debug and Issue Troubleshooting

  1. Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools
  2. Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)

Pipeline development and Automation

  1. Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines
  2. Deep Technical experience in automation with groovy scripts.
  3. Deep technical experience in server-side Unix/Linux shell scripting.
  4. Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)

Platform Tool Support

  1. Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.
  2. MUST be able to work in stretch example: off-office hours support (weekends, holidays)
  3. Support and maintain all DevOps platform tools uptime to meet SLA
  4. Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps
  5. Support to DevOps champions and development team

Should:

  1. Build relationships with DevOps domain champions, development communities and developers
  2. Comfortable working in a challenging environment
  3. Able to design a strategy and then execute against it
  4. Manage delivery of complex projects by simplifying into smaller deliveries
  5. Ability to benchmark industry standard tools and implement it

Advantageous

  1. Knowledge of SRE best practices
  2. Implement SLI, SLO key indicators to this role
  3. Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations
  4. Self-directed and comfortable working in ambiguous environments
  5. Experience working in a highly matrixed organization
  6. AS400 Experience will be a big advantage
Tell employers what skills you have

Confluence
SonarQube
Groovy
Jenkins
Kubernetes
As400
Bitbucket
SSO
Shell Scripting
Artifactory
Red Hat Linux
JIRA
Python
Docker
SSL
DNS

  • Singapore POLARIS SCIENCE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Vacancy – Technical Support EngineerPolaris Science Pte Ltd is a young dynamic distributor of scientific instruments and laboratory equipment.· We are expanding and is looking for a Technical Support Engineer.We Have· A list of good products to offer to scientists and engineers in the universities and industries.· A...


  • Singapore RAFFLES TECHNICAL SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Monitors and communicate and fleet reporting system where required the assigned vessels daily vessel performance in safety, technical and operations. Monitor in coordination with the Master and Chief Engineer Officers that the vessel conforms to port state and flag state requirements. Monitor and maintain the...


  • Singapore WIZ TECHNOLOGIES (S) PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWIZTECH firmly believes in staff empowerment. In line with WIZTECH's core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesApplication Engineer / Technical Consultant 5 Days, 9.30am-5.30pm Jurong East, 2 Bus Stop from Jurong East MRT Basic Salary: $3,000 - $5,000 + Performance BonusCompany Background:Engineered solutions company providing integrated process control technology and automation system for the Energy markets, 2 round face to face interview...


  • Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesA. IdentificationPurpose: To provide on-site and remote technical support to the sales team, including product demonstrations, installations, training, and repairs, across the designated region.B. Main MissionsTechnical Sales Support:Assist sales representatives in identifying and closing sales opportunities.Conduct product...


  • Singapore TALENT TRADER GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesJob ScopeProviding technical support and troubleshooting for our range of scientific instruments Responding to customer inquiries and resolving issues in a timely and efficient manner Conducting maintenance and repairs on our equipment as required Collaborating with the R&D team to identify and implement product improvements ...


  • Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesA. Identification Purpose: To provide on-site and remote technical support to the sales team, including product demonstrations, installations, training, and repairs, across the designated region.B. Main Missions Technical Sales Support:Assist sales representatives in identifying and closing sales opportunities.Conduct product...


  • Singapore BAMBOO SYSTEM TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionAs a Technical Support Engineer, you will play a key role in ensuring a seamless experience for users of our leading learning platform. You will be responsible for troubleshooting technical issues, assisting customers with inquiries, and collaborating with internal teams to enhance our products. Your expertise will help...


  • Singapore BARTEC PTE LTD Full time

    Roles & ResponsibilitiesJob ResponsibilitiesUnderstand and review the bid documents. To support the Sales department in RFQ process, preparation of technical BOM quotation. Ensure BOM is prepared in line with the Company's quality procedures with clear information/details. Prepare technical offer including deviations / clarifications / important...


  • Singapore ECOMICRON ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Acts as an intermediary between customer and factory. Ensures the implementation of CIP, BKM's, Safety Notices, and retrofits; and communicates performance/reliability issues. Provides Alpha Site Support to Engineering. Specifically related to installation, operation, calibration, service and/or testing of a new...


  • Singapore ECOMICRON ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilitiesActs as an intermediary between customer and factory. Ensures the implementation of CIP, BKM's, Safety Notices, and retrofits; and communicates performance/reliability issues. Provides Alpha Site Support to Engineering. Specifically related to installation, operation, calibration, service and/or testing of a new...


  • Singapore SMARDT CHILLERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementsService Engineer/Service technician is responsible for the commissioning, maintenance, and repairs of SMARDT Chillers and related products and services. He/She works closely with the service team and other department staff, ensuring the highest levels of customer service, assistance, and advice at all...


  • Singapore WESTERN PNEUMATIC PTE LTD Full time

    Roles & ResponsibilitiesJOB DESCRIPTION : We are an established engineering system integrator looking for a Technical Sales Specialist like you to bring expertise to our team.Your primary role is to provide technical and aftermarket proposals and solutions to air technology users in new markets and existing segments, to generate revenue growth done with...


  • Singapore TRIFIC SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Posting: Technical Support Engineer (L1)Location: Singapore, UbiSalary: SGD2,500 – SGD3,500About the RoleOur client, a reputable IT Solutions company with offices in Singapore and Malaysia, is seeking a proactive Technical Support Engineer (L1) to join their Ubi office in Singapore. This role is perfect for individuals who enjoy...


  • Singapore YT AUTOMATION SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe role of Technical/ Product Support Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.Job Responsibilities:Provide pre-sales support and post sales application and sales...


  • Singapore YT AUTOMATION SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe role of Technical/ Product Support Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.Job Responsibilities: Provide pre-sales support and post sales application and...


  • Singapore UH EVENTS PTE. LTD. Full time

    Roles & Responsibilities1. Bachelor degree or above, major in science and engineering.2. Have more than 2 years experience in technical support.3. Proficient in English, able to communicate smoothly with customers in Singapore.4. Familiar with technical knowledge and principles in related fields. Familiar with sheet metal technology, machining technology and...


  • Singapore SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAs a IT Support Engineer(End user), you will be responsible for providing technical assistance and support to end-users and ensuring the smooth operation of IT systems and services.You will diagnose and resolve technical issues, escalate problems as necessary, and provide timely responses to user inquiries. Additionally, you will...


  • Singapore TRIFIC SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Posting: Technical Support Engineer (L2) - Network &/or System TrainedLocation: Singapore, UbiSalary: SGD3,500 – SGD5,000About the RoleOur client, a renowned IT Solutions company with a strong presence in Singapore and Malaysia, is seeking an experienced Technical Support Engineer (L2) to join their Singapore office in Ubi. This...


  • Singapore DRAKE INTERNATIONAL (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesTechnical Support Engineer (Power & Cooling)This role supports pre-and post-sales activities to drive business success and deliver exceptional customer experiences. By collaborating across teams and ensuring high-quality service, the role contributes to achieving key business goals while upholding the organization's values and...