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Chinese Restaurant Manager

4 weeks ago

Singapore MERCURE SINGAPORE BUGIS Full time
Roles & Responsibilities

Main Responsibilities


· Reports to the Director of Food and Beverage.

· Leads and drives the business performance of the Chinese Restaurant (Cantonese Cuisine) in line with the Annual Business Plan and Budget.

· Ensures smooth running of daily operations.

· Adhere to Hotel SOPs including Corporate Governance are constantly maintained and complied.

· Has a good rapport with existing guests, maintains good customer relationships, and handles all guest complaints, requests and inquiries of food, beverage and service.

· Manages Trip Advisor and ensure good customer reviews and maintain its competitiveness.

· Work closely with the Assistant Director of Marketing and Communications on the market needs and trends to drive business.

· Creates and execute plans and promotions to enhance outlet sales and profitability.

· Monitors all costs and recommend measures to control them.

· Keep abreast with new F&B products and concepts to maintain niche and competitiveness.

· Maintain, develop and improve the image of the outlets in terms of customer service, food and beverage quality and dining ambiance.

· Aware of current and future impacts on the business and plans hotel business strategy.

· Seek constant innovative ways to improve business operations and revenue.

· To train, supervise, coach and counsel staff when necessary.

· Ensure the well-being of the team members.


Job Requirements

· Has extensive Authentic Cantonese Cuisine knowledge.

· Minimum 3 years relevant experience in similar capacity or 5 years as Assistant Manager in a Chinese Restaurant environment.

· Team player and able to work independently

· Self-driven, excellent communication, organisational and leadership skills.

· Strong business and financial acumen to drive revenue.

· Strong sense of accountability

· Able to speak and write Mandarin.

· Good computer literacy skills


**We regret to inform that only shortlisted candidates would be notified. **


Tell employers what skills you have

Sales
Corporate Governance
Customer Relationships
Financial Acumen
Marketing
Business Strategy
Cantonese
Accountability
Wellbeing
Team Player
Customer Service
Computer Literacy
Able To Work Independently