Engineer, IT Helpdesk

Roles & Responsibilities Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system. To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers....

Roles & ResponsibilitiesWHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top...

Roles & ResponsibilitiesThe Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.Primary...

Roles & ResponsibilitiesKey Responsibility Serving as the first point of contact to operational and user inquiries via phone and email. Following up with users to ensure full resolution of issues. Collaboration with stakeholders to resolve issues. Resolve technical issues by identifying problems, guiding users through corrective steps, or escalating...

Roles & Responsibilities Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool. Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN. User Account Management (Add, Delete and Change) and follow Change Management processes. Escalate to Level 2 engineer if the issue not...

Roles & Responsibilities Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool. Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN. User Account Management (Add, Delete and Change) and follow Change Management processes. Escalate to Level 2 engineer if the issue not...

About the RoleWe are seeking a highly skilled Technical Helpdesk Operations Lead to join our team at FPT ASIA PACIFIC PTE. LTD.This role is ideal for someone with a strong background in technical support and experience in leading teams.Key ResponsibilitiesLead the day-to-day technical helpdesk operations, ensuring seamless delivery of services to our...

We are seeking a highly skilled Technical Helpdesk Operations Manager to join our team at FPT ASIA PACIFIC PTE. LTD.Job DescriptionAs a Technical Helpdesk Operations Manager, you will be responsible for leading the day-to-day technical helpdesk operations and ensuring that service level targets are met. You will oversee and monitor staff performance,...

FPT Asia Pacific PTE. LTD. is seeking a highly skilled Technical Helpdesk Support Specialist to join our team.Job SummaryWe are looking for an experienced and dedicated individual to manage the day-to-day technical helpdesk operations, handle complex incidents, and oversee staff performance. The successful candidate will have excellent interpersonal skills,...

Securing the Future with Ave Point Ave Point is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added...

About the RoleAre you a skilled technical expert looking for a challenging role that requires strong problem-solving skills and leadership abilities? FPT ASIA PACIFIC PTE. LTD. is seeking an experienced Helpdesk Support Specialist to join our team.Job DescriptionWe are seeking a highly motivated and organized individual with a strong background in technical...

Roles & ResponsibilitiesResponsibilities: Support the day-to-day technical helpdesk operations. Handle complex incidents and coordinate with L2 teams to ensure resolution within the agreed Service Level Agreement. Oversee and monitor staff performance to ensure service level targets are met. Investigate discrepancies and complaints, taking corrective...

This position is recruiting for Ave Point Singapore Associate Consultant for Helpdesk Support Specialist x 1 Respond to cases via multiple channels such as hotline, email, online forms, chatbot, portal or case management system. Perform basic troubleshooting based on SOP and guides Escalate tickets to next level and ensure resolution within Service Level...

Company OverviewSmart IMS Inc provides cutting-edge digital technology and cloud transformation services to clients across the globe.We are a trusted technology and business partner of leading MNCs, including Global Investment Banks. Our company is certified as a Microsoft Gold Partner, Oracle Platinum Partner, and AWS MSP Partner.About the RoleThis Helpdesk...

Roles & ResponsibilitiesDevice Engineer Scope of services • Perform Asset Management of Infrastructure and Computing Devices • Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. • Work with 3rd parties vendors • Provide Training, Coaching and orienting users...

Roles & ResponsibilitiesLooking for Device Engineer at Tekong camp and West camp.Job Description Perform Asset Management of Infrastructure and Computing Devices. Provide computer support services (Troubleshooting, patching, confriguration, testing and maintenance) for any supported software and hardware Work with 3rd parties vendors Provide Training,...

Roles & ResponsibilitiesJob Responsibilities Ensure smooth operation of the OA system, including administration of Virtual Desktop Infrastructure (VDI), Windows Active Directory, printing, and file sharing services. Manage the OA helpdesk service, handle user requests, and supervise outsourced helpdesk engineers. Enforce and ensure compliance with...

Job SummaryWe are seeking a highly skilled Enterprise Network Engineer Lead to join our team at LOGICALIS SINGAPORE PTE. LTD. The ideal candidate will have a strong background in network operations, including experience with enterprise networking solutions such as VSS, VPC, Multicast, MPLS, and others.The Enterprise Network Engineer Lead will be responsible...

Roles & Responsibilities Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system. To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers....

Job Title Field Service Engineer Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000 wonderfully unique...