Technical Support Officer
6 days ago
JOB RESPONSIBILITIES:
- Provide regular technical training in SEA region
- Follow-up on warranty submissions from customers
- Resolve technical issues onsite at customer factory
- Prepare, maintain and modify technical materials
- Manage online e-learning technical webpage
- Provide assistance and technical support at events when necessary
- Any ad hoc duties as assigned
JOB REQUIREMENTS:
- Minimum Diploma in related fields
- Good knowledge in bicycle components, parts and technicalities
- Proficient in Microsoft Office (i.e. Excel, Words, PPT)
- Conversational skills with customers based in China Mainland and China Taiwan. Knowledge of Mandarin and English is essential
- Willing to travel overseas and work on weekends for events occasionally
- Comfortable to communicate and engage to all levels and big groups
- Possessing Class 3/3A license will be an advantage
OTHERS:
- Working Location: Bulim Walk (nearest MRT: Boon Lay)
- Mondays - Fridays: 8:00am to 5:30pm
- Uniform & Lunch provided
- Company transportation at various pickup points (Northern & Western areas of Singapore)
Tell employers what skills you have
Class 3 License
Microsoft Office
Customer Support
Interpersonal Skills
Physically Fit
Technical Training
Transportation
Class 3 Driving License
Time Management
Warranty
Excel
Customer Satisfaction
Project Coordination
Customer Service
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