Technical Support Specialist
6 days ago
**Job Summary**
Mead Johnson Nutrition (Asia Pacific) PTE. LTD. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing level 1 support to ensure the smooth running of our office from a technology perspective.
**Key Responsibilities:**
- Provide additional IT support to the team
- Perform inventory reconciliation on IT equipment, categorizing and documenting for better tracking
- Support the Service Lead on the maintenance and testing of fixed office equipment such as laptop docks, monitors, peripherals, printers, and projectors
- Partner with HR and event organizers for the setup of the office to support various in-person and virtual events such as townhalls, workshops, and large meetings
- Provide support for VIPs when they are visiting the office
- Work with IT support teams on issue resolution
- Support and coordinate IT activities related to local IT projects
**Requirements:**
- 5 years' experience in an office administration or in an IT support role
- Proficient in the use of Microsoft Office 365 and Teams
- Have helpdesk experience, in a multinational environment would be an added advantage
- Partnership and customer service mindset
**Salary:** The estimated salary for this position is between SGD $50,000 - SGD $70,000 per annum, depending on experience.
**Benefits:*
- Competitive salary
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
*Please note that benefits may vary based on individual circumstances.
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