Technical Support Officer

2 months ago


Singapore HONSEN PTE. LTD. Full time
Roles & Responsibilities

Roles & Responsibilities

  • Hardware troubleshooting & diagnosing and repairing.
  • Identifying and providing software solutioning.
  • Installing and configuring hardware and software.
  • Providing timely, accurate and satisfactory customer feedback.
  • Providing internal technical support.
  • Possess elementary training skill for customer. (Hardware & Software)
  • Possess elementary Sales skill. (Hardware, Ribbon & Software)

Other Preferred Skills

  • Computer literacy
  • Attention to detail and good problem-solving skills
  • Excellent interpersonal skills.
  • Bilingual in English and Mandarin to communicate with Chinese speaking associates

Experience, Qualification & Education Requirements

  • Minimum ITE or equivalent
  • 1-2 years experience in technical support function


Please indicate the below information in your resume:

  • Current & Expected Salary
  • Reason(s) for leaving.
  • Notice Period / Availability to commence work.

We regret that only short-listed candidates will be contacted for an interview.


Tell employers what skills you have

Identifying the problems
Hardware Support
Troubleshooting
Analytical thinking
Highly self-motivated
Customer Support
Interpersonal Skills
Attention to Detail
Work in a Fast Paced Environment
Team Work
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