Regional Area Training Manager

2 weeks ago


Singapore RANDSTAD PTE. LIMITED Full time
Roles & Responsibilities

  • International luxury brand with a focus on leather goods.
  • Training role focusing on product training for the brand’s travel retail arm.

Regional Area Training Manager (Travel Retail)


about the company

Our client is a luxury brand with a presence around the world. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.


about the role:

  • Develop and implement comprehensive training programs for retail associates in Travel Retail locations, with a focus on product knowledge, including seasonal products.
  • Conduct engaging and informative training sessions to educate retail teams on product features, benefits, and selling techniques.
  • Collaborate closely with the retail operations team to understand specific training needs and tailor programs accordingly.
  • Continuously assess training effectiveness and make necessary adjustments to optimize learning outcomes.
  • Act as a brand ambassador and ensure consistent messaging and brand standards are maintained across all travel retail locations.
  • Provide ongoing support and guidance to retail associates, addressing product-related inquiries and concerns.
  • Partner with the marketing team to develop training materials and resources to support product launches and promotions in travel retail.
  • Stay informed about industry trends, competitor activities, and customer preferences to enhance training content and delivery.

skills and experience required

  • Previous experience in training or education, preferably in the retail sector.
  • Willingness to travel extensively to various travel retail locations across SEA.
  • Strong understanding of product knowledge and sales techniques, with a focus on luxury goods.
  • Excellent presentation and communication skills, with the ability to engage and inspire retail teams.
  • Highly organized with the ability to manage multiple projects simultaneously.
  • Flexibility and adaptability to work in a fast-paced and dynamic environment.
  • Passion for luxury brands and a commitment to delivering exceptional customer experiences.

If you feel you are the right person for the job, I'd love to hear from you Please hit the apply button directly.

(EA: 94C3609/ R23112482)


Tell employers what skills you have

Product Knowledge
Coaching
Interpersonal Skills
Training Needs Analysis
Selling
Marketing
Public Speaking
Technical Training
Adaptability
Communication Skills
Presentation Skills
People Management
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