Training Centre Manager

2 weeks ago


Singapore EON CONSULTING & TRAINING PTE. LTD. Full time
Roles & Responsibilities

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.


Job Description:

  1. Manage operational and grant administration
  2. Oversee marketing, sale and customer support
  3. Develop proposals for corporate clients
  4. Schedule operational staff roster
  5. Ensure smooth registration and running of courses
  6. Ensure customer service standard is maintained
  7. Attends government briefings and ensure compliance
  8. Support training product development and quality management
  9. Evaluate feedback and recommend improvement
  10. Lead team capability development to meet KPIs

Requirements:

If the following description fits you, we would like to hear from you:


  1. You aspire to build a successful operation with a team
  2. Possess a degree in business management or similar
  3. Strong in written and spoken English
  4. Good experience in operational centre management
  5. Good experience in team management
  6. Happy disposition with strong customer-service orientation
  7. Is a catalyst to help others grow professionally

Other Information:

  • Location: Central area
  • Working Hours: 5-day work week
  • Career Level: Senior Executive / Manager
  • Qualification: Diploma or higher
  • Years of Experience: at least 5 years



Tell employers what skills you have

Lead Generation
marketing plan
Leadership
Microsoft Office
Customer Service Operations
Quality Management
Operations
HR training
Administration
Marketing
Sales Process
Team Management
Communication Skills
Product Development
Customer Service
Disposition
Financial Reporting

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