AVP, Customer Centre

Stag Match is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore' Education system, which focuses on students' creative thinking and analytical skills.We are looking for an independent, self motivated, passionate and initiative Centre Head (Enrichment)...

Stag Match is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore' Education system, which focuses on students' creative thinking and analytical skills.We are looking for an independent, self motivated, passionate and initiative Centre Head (Enrichment)...

Spark Education Group is a fast-growing global online education company specializing in interactive live-instruction with small-group classes for kids. Our mission is to "spark passion for learning, ignite lifelong growth". Since 2018, the company has attracted over half a million users worldwide and is backed by top global investors including KKR, IDG...

Roles & Responsibilities Job Responsibilities:Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Performs service recovery Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies...

Roles & ResponsibilitiesJob Description:Are you a dynamic leader with a passion for education and sales? We are seeking a Centre Manager to join our language learning center and drive our operations to new heights.United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and...

Student Care/Tuition Centre in PUNGGOL Looking For PART TIMECENTRE ADMINISTRATOR/ RECEPTIONIST/ ADMIN ASSISTANTRequirements:1) Able to work Monday, Wednesday, Friday 1pm-7pm & Sunday 830am-230pm2) Comfortable with customer service3) Proficient in Microsoft excel, Microsoft word and Web WhatsApp4) Friendly and pleasant disposition to handle parents and...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI Achieve personal KPI Administrative duties and KPI reporting to management Handle incoming calls, queries and feedback Appointment management for customers Allocate customers data to team members and track status Assist call centre manager in call centre daytoday operations**JOB...

IntroductionHappy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.Job Scope Provide earnest education advise to parents and students for them to make the best...

Job descriptionSome careers shine brighter than othersIf you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.IT Operations manages the...

AVP - Banking - Debt LegalSingaporeAs a Barclays AVP - Banking - Debt Legal, you will be a lawyer in the APAC regions (excluding Japan) providing legal risk management to the Barclays International business, with particular emphasis on supporting the Barclays Bank PLC Corporate and Investment Bank with corporate loans, leveraged finance, trade finance,...

Promote centre courses and provide course consultation to prospective parents and students. Handle general administrative tasks pertaining to student and course registration matters. Coordinate and facilitate classes for the centre, take attendance and assign classrooms for daily classes. Collection of school fees. Communicate with tutors, parents and/or...

Achievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with headquarters in Central (Bukit Timah) and North-East (Lorong Chuan) region of Singapore.We are passionate in what we do, and we want to expand our operations in the East side of Singapore. We believe that culture is the product of empathetic leadership and a shared...

Conduct training for new staff on the product knowledge. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders on transaction monitoring. Calibrate transaction monitoring with assessors. Supervise transaction monitoring. Design and implement quality processes jointly with relevant business units....

Call Centre No Exp Are Welcome To Apply Office Hour / 5 Days Work Week including WeekendsResponsibilities: Handle inbound and outbound calls Proper recording of conversation with customer in the call centre system Achieve individual and team key performance indicators (KPI) set by the management Maintain a positive and helpful approach in interactions with...

Mavis has the distinction of being the most trusted brand in the tuition industry since 1986 with 15 centres island-wide (expanding to 17 centres) and we are seeking for dedicated Customer Service Officer to join us. As a frontline staff, you will be the first point of contact with our existing customers and prospective ones. Job Highlights:5 days' work...

Roles & ResponsibilitiesIf you are looking for a part-time job on weekends to supplement your monthly income, value good customer service, eloquent in English, willing to learn and grow with the company, then you are most welcome to applyResponsibilitiesAttend to walk-in customers and incoming phone/email enquiries Provide professional course consultation...

Family Group: AdministrationCHALLENGESYou will assist the department Manager/HOD in the development and management of the Contact Centre. You will be involved in resource planning and staff management to ensure efficient deployment of staff.You will also review, improve and streamline workflow processes to ensure Contact Centre operates at optimal level.In...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

Roles & ResponsibilitiesResponsibilities: Reports to the team lead and contact centre manager Assist in the documentation of operational procedures Respond promptly to and record details of customer enquiries Handle and resolve issues raised by customers and record details of actions taken Escalate requests and unresolved issues to...

➤ Premium Call Centre Environment➤ Annual Wage Supplement (AWS)➤ Salary up to $3200Job Description: Handling of inbound calls. Deliver personalized services over the phone to banking clients. Understand customers' needs and provide appropriate solutions. Provide excellent quality services to our customers to achieve high level of customer satisfaction....