Service Delivery Manager

Roles & ResponsibilitiesJob scope:· Carrying of goods· Loading, unloading and preparation of items for delivery.· Responsible for managing & housekeeping of inventories within the store· Assist in sales should there be no orders to be delivered· Ensuring product availability at all retail points· Establish good...

Roles & ResponsibilitiesIdentifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets. The role of a service delivery manager is entirely customer-facing. Duties of a service...

Roles & ResponsibilitiesJob Overview:We are seeking an experienced and dynamic Service Delivery Manager (SDM) to oversee the delivery of Microsoft 365 (M365) Managed Services. The SDM will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. The ideal candidate will have a strong background in...

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely...

Job Title: Service ManagerAs a Service Manager at Cognizant, you will be responsible for delivering exceptional service to our clients by managing and coordinating the delivery of IT services. This role requires strong leadership and communication skills, as well as the ability to work effectively in a team environment.Key Responsibilities:Manage and...

Roles & ResponsibilitiesKey ResponsibilitiesLead the service delivery for assigned accounts, ensuring seamless execution and high customer satisfaction.Accountable for the successful implementation of projects, meeting contractual obligations and exceeding customer expectations.Manage daily operational support, fostering strong relationships with key...

Job Description:ENGGSOL PTE. LTD. is seeking a skilled Service Delivery Manager to lead our team in delivering exceptional services to our customers. The ideal candidate will have a strong background in communication systems and electrical/electronics engineering, with at least 5 years of experience in managing teams and overseeing service delivery.Key...

Roles & ResponsibilitiesJob Title: Service Delivery ManagerExperience: Minimum 5 years of working experience 3-5 years of experience managing IT Operations Familiar with general IT Infrastructure management Familiar with IT Service Management processesQualifications: Minimum Diploma in an IT-related field ITIL Foundation certification is required ...

Roles & ResponsibilitiesResponsibilities: Lead the IT and application support functions across all locations. Manage team rotas to ensure consistent support coverage to the business across all locations. Owner of the Incident, Request, Change and Escalation processes, ensuring accurate reporting and pro-actively initiating service improvement activities...

Roles & ResponsibilitiesA key person to manage IT Services provides to client. Handle day-to-day operation Meet account SLA deliverables Manage customer escalation Manage operation team Manage operation cost Redefine current process to improve efficiency Daily/Weekly/ Monthly Reporting Escalation are managed and perform timely updates Ensure SLA and...

Roles & Responsibilities Main Point-of-Contact (POC) with Customer on all requirements of the IT Concierge Services & Operations. Project Management to provision the delivery of outcome-based IT Concierge services and manpower for backend IT support. Monitor and analyze all outcome-based performance metrics (i.e customer...

Roles & Responsibilities Chair meetings with customers and any contractors, prepare meeting minutes Plan, monitor and control operations activities Follow up on open tickets with product principalsRequirements Minimum Diploma in IT related Minimum ITIL Foundation Any technical certification is advantagesExperience Minimum 5 years working experience ...

Job Title: IT Service Delivery ManagerAt Kerry Consulting Pte Ltd, we are seeking a highly skilled IT Service Delivery Manager to lead our IT Service Management team in the APAC region. As a key member of our organization, you will be responsible for ensuring high-quality delivery of IT services by implementing Global Service Management principles.Key...

Job Title: IT Service Delivery ManagerKerry Consulting Pte Ltd is seeking a highly skilled IT Service Delivery Manager to join our team. As a key member of our IT organization, you will be responsible for ensuring the high-quality delivery of IT services in the APAC region.Key Responsibilities:Oversee ITSM processes and services across the APAC...

The Senior Service Delivery Manager manages the service delivery portfolio across Singtel Commercial Projects. This includes day-to-day operation matters, SLA performance of our managed services, leading our delivery teams across various service functions, and being the client engagement on delivery matters. This role will act as the SPOC for Customer...

Job Role Overview As a Service Delivery Manager at Cognizant, you will be responsible for managing customer relationships and ensuring timely resolution of technical issues. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.Key Responsibilities • Act as the primary point...

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people.As a Service Delivery...

Job Introduction We are a world-leading smart mobility Saa S company with over 2,000,000 subscribers across 23 countries and we are looking for a Service Delivery Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...

Roles & ResponsibilitiesResponsibilities:· Manage the performance of services and ensure that Service Levels are achieved for Security and Access Control Systems· Assist to formulate ITSM policies and processes· Management of IT and cyber incidents and notifications· Engaging the customer and/or vendors to ensure the smooth delivery of services when...