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6154 - Reservation Sales Officer [ Travel / MICE ]

1 month ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Reservation Sales Officer/Executive

  • Working days & hours: 5 days, 8:45am – 5:45pm
  • Salary: $2300 - $3000 + commission
  • Working location: Tanjong Pagar

Requirements:

  • Diploma or equivalent in Tourism, Hospitality, or a related field (preferred).
  • Minimum of 2-3 years of experience in a similar role within the travel industry, specifically handling FIT/Group/ MICE bookings.
  • Proficient in using reservation systems and travel-related software.
  • In-depth knowledge of FIT/Group/ MICE travel trends and requirements.

Job duties:

Client Relationship Management:

  • Cultivate and maintain strong relationships with B2B clients, including travel agents, tour operators, and corporate partners.
  • Understand client preferences and travel requirements to provide tailored solutions for FIT/Group/MICE bookings.

Reservation Handling:

  • Process and manage reservations for FIT travelers and group bookings with precision and attention to detail.
  • Coordinate with hotels, transportation providers, and other partners to secure bookings and ensure seamless travel experiences.

Product Knowledge:

  • Stay updated on destination information, hotel offerings, and industry trends to offer expert advice to clients.
  • Assist clients in selecting accommodations, transportation, and activities that align with their preferences and budget.

Quotation and Proposal Creation:

  • Prepare detailed and competitive quotations for individual and group travel.
  • Develop comprehensive proposals for MICE events, showcasing our capabilities in organizing successful corporate gatherings.

Sales and Targets:

  • Meet and exceed sales targets through proactive client engagement and effective sales strategies.
  • Identify opportunities for upselling and cross-selling to maximize revenue.

Documentation and Reporting:

  • Ensure accurate and timely documentation of reservations and client communication.
  • Generate reports on sales performance and key metrics for periodic review.


Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279


Tell employers what skills you have

Product Knowledge
Trade Shows
Team Worker
Tennis
Sales
Upselling
Trend
Relationship Management
Online Travel
Selling
Tour Operators
B2B
Attention to Detail
Transportation
Team Leader
CMS
Brochures
Hospitality

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