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Customer Service Assistant

1 month ago

Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Raffles Place (One Marina Boulevard)

8.30am-6pm (Mon - Fri)


Job Responsibilities:

  • Support the counter and concierge duties
  • Extract daily/weekly/monthly CRM Performance Reports
  • Handle all enquiries at counter (Membership enquiries, UTAP, Gift Claim, Hardship grant application etc) including creating of CRM cases and update daily appointment list.
  • Assist all frontline customer service transactions including membership sign up, submission of assistance programmes, card replacement etc.
  • Other Ad hoc duties as assigned (e.g data entry, appointment confirmation via outbound call)

Requirement:

  • Minimum Degree in any field

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599


We regret that only shortlisted candidates will be notified.



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CRM
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Administration
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Communication Skills
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Customer Service
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