operation admin executive

6 days ago


Singapore COLLECTIUS CMS (S) PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • Serves as first point-of contact for all incoming/outgoing files from the client.
  • Serves as liaison support for debt recovery officers.
  • Serves as the medium of triages all calls, files and mails between clients, debt recovery officers, customers and management.
  • Primary administrative contact and provides day-to-day transactional support to the collection system for the team.
  • Import of daily assignment & payment files from client.
  • Preparation of demand letters.
  • Submission of monthly invoice bills.
  • Monitoring debt recovery officers, inventory queue and maintain a healthy inventory by conducting regular checks.
  • Submission of status report & closure of accounts to clients.
  • Ensure SLA & SOP are met with compliance.
  • Faciliate & assist debt recovery officers or clients's request of account queries.
  • Any other ad-hoc duties.

Requirement

  • Proficient in MS Office
  • Multi-Tasker
  • Has good communication skills and customer-oriented
  • Initiative, responsible, team player, good problem-solver and decision-making skills.

Important Note:

As per Debt Collection Act 2022 commencement effective December 2023, individual involved in debt collection must be approved by Singapore Police Force (SPF). Foreigners are required to provide a copy of Good Conduct Certificate.

Benefits

  • Annual Leaves (capped to 18-days)
  • Compassionate Leaves (capped to 3-days)
  • Marriage Leave (3-days)
  • Birthday Leave (1-day)
  • Examination Leave (2-days)
  • Off-In-Lieu to credit if Public Holiday falls on a Saturday.
  • Covered with Insurance (Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & Foreign Worker Medic for foreigners only)
  • Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
  • Salary increment after successful confirmation based on individual's performance.
  • 1-hr early release on a Friday (max of 2-hours), if achieve the monthly target.
  • Performance bonus.

5-days work

Nearest MRT: Expo

*Office will relocate to Ubi in May 2025. Nearest MRT: Macpherson

Tell employers what skills you have

Microsoft Excel
Inventory
Administration
MS Office
Compliance
Good Communication Skills
Administrative Support
Team Player
Databases
Able To Work Independently

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