Billing Executive
1 month ago
PURPOSE AND SCOPE
Provide customer service and billing support services to Sembcorp Utilities customers.
KEY ROLES AND RESPONSIBILITIES
- Prepare and generate accurate and timely invoices to customers.
- Respond to billing enquiries and resolve bill issues.
- Responsible for day to day customer support activities.
- Perform ad-hoc duties such as supporting billing system project activities and management reporting.
QUALIFICATIONS & EXPERIENCE
- At least a Diploma holder.
- At least 2 years relevant working experience preferably in the utilities industry, specializing in a billing role.
SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS
- High proficiency in Microsoft products (Excel, Words, Powerpoint, Power BI).
- Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
- Has a sense of urgency and able to meet timelines.
- Keen to learn and willing to work in a dynamic environment
- Excellent communication and interpersonal skills.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Customer Support
Interpersonal Skills
Problem Solving
Invoicing
Administration
PowerPoint
Accounting
Attention to Detail
Excel
Customer Service
Power BI
Audit
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