Membership Administrator

2 months ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Roles & Responsibilities

JOB RESPONSIBILITIES

  • Provide daily operation duties and administrative assistance in membership enquiries and services
  • Assist with any enquires (via phone, email or in-person)
  • Assist and support the Membership Sales team with membership application
  • Update and handle confidential membership profile and database
  • Perform secretarial and administration support duties
  • Assist with membership application data-entry and post-sales membership enrolment kit preparation
  • Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned
  • Assist with event planning and duties during membership events and /or when necessary
  • Perform supporting function in membership sales related enquires (incentive will be deterrmined by team leader and awarded when monthly team KPI is met)
  • Any other jobs/ duties as assign as and when by the management

JOB REQUIREMENT

  • Good command of languages, able to speak and write in English & Mandarin
  • Possess a high level of confidentiality and comfortable to strike a conversation with any walk-in / member
  • Ability to work under pressure and multi-tasking
  • Five-day workweek and once every weekend rotating duty. Must be willing to commit on weekends duty and event duty (weekends / public holidays)
  • Good interpersonal and communication skills
  • Good time management with strong sense of urgency and priority
  • Initiative to learn and get things done efficiently
  • Proficient in MS Office Word & Excel, Outlook and etc

BENEFITS

  • Company Transport Pick-up/Drop-off Provided
  • Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
  • Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.


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