Customer Care Officer | Marketing

1 month ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Customer Care Officer (Marketing & Sales Support)

  • Salary: $2,200 - $2,800
  • Location: Genting Road - Geylang
  • Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

  • Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
  • To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
  • To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
  • To handle feedback and provide supplementary information like pricing, stock availability and etc
  • Providing support to the sales team
  • Assisting the sales team to arrange with customers on the servicing of products
  • Handling of 1-to-1 exchange process
  • To ensure that display sets are in proper working condition at point of sales
  • To manage our service partners
  • To ensure that leads provided are promptly attended to
  • Provide product information and details to enquiries by our service partners
  • Scheduling of installations for our customers with our service partners
  • Handle feedback from customers with regards to our service partners

Requirement: -

  • Minimum 2 years of relevant experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279



Tell employers what skills you have

CRM
Higher Education
Customer Retention
Automobile
Sales
Microsoft Office
Oracle
EPC
Customer Care
Marketing
Data Entry
Active Listener
Sales Operations
Freight
Customer Satisfaction
Customer Service
Scheduling
Pricing
Manufacturing
Back Office

  • Singapore 9 KOI MARKETING PTE LTD Full time

    novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.Responsibilities: To deliver consistent customer experiences across multiple touch points Initiate ways to improve customers' experience Handle customers' service...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Customer Care Officer (Marketing & Sales Support)Salary: $2,200 - $2,800Location: GeylangWorking Day & Time: 5 Days work week; 8:45am - 5:30pmJob Description:Handling Customer Enquiries & Feedback via various Communication Touchpoints - Call, Email, WhatsApp, and moreResponding to service inquiries from customers, including scheduling appointments with...

  • Customer Care Officer

    1 month ago


    Singapore 9 KOI MARKETING PTE LTD Full time

    Roles & ResponsibilitiesJob TitleCustomer Care Officer (Basic salary + Incentive + Comm)OccupationCUSTOMER CARE OFFICERJob Description & Requirementsnovita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.Customer Care...


  • Singapore NCS Full time

    Customer Care Officer (1 year Direct Contract) 1:Date:5 Mar 2024Location: Singapore, SingaporeCompany:Singtel GroupAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.We strive to ensure all our...


  • Singapore AUDIO HOUSE MARKETING PTE LTD Full time

    Job Responsibilities:Provide excellent customer service to customers. Attend to all walk-in enquiries from customers. Handle lost-and-found enquiries. Handle customers phone call enquiries. Ensure customer enquiry are properly addressed and escalate customer complaints to related departments. Other ad-hoc customer service-related duties as assigned. Adhere...

  • Customer Care Officer

    1 month ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Care Officer (Marketing & Sales Support) Salary: $2,200 - $2,800 Location: Genting Road - Geylang Working Day & Time: 5 Days work week; 8:45am - 5:30pmJob Description:- Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc) To respond to customer’s service...

  • Customer Care Officer

    4 weeks ago


    Singapore AUDIO HOUSE MARKETING PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities:1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.2) Disseminate customer enquiries to appropriate sales staff for follow-up.3) Resolve product or service problems by clarifying the customer’s complaint; determining the...

  • Customer Care Officer

    4 weeks ago


    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound/ outbound...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Handle inbound/ outbound calls,...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYJobs Highlights: Professional training provided Fun and lively work...

  • Customer Care Officer

    2 months ago


    Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...


  • Singapore THE CARE SVC PTE. LTD. Full time

    THE CARE LAUNDRY SERVICESWe are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us Come make history with us at our new business venture with The Care Laundry Services Check us out at Our Outlets: Tampines Mall, Kallang MRT, Telok Blangah...


  • Singapore THE CARE SVC PTE. LTD. Full time

    THE CARE LAUNDRY SERVICESWe are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us Come make history with us at our new business venture with The Care Laundry Services Check us out at Our Outlets: Tampines Mall, Telok Blangah (Bukit Merah),...


  • Singapore THE CARE SVC PTE. LTD. Full time

    THE CARE LAUNDRY SERVICESWe are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us Come make history with us at our new business venture with The Care Laundry Services Check us out at Our Outlets: Tampines Mall, Kallang MRT, Telok Blangah...


  • Singapore Agency for Integrated Care Full time

    Job Snapshot:Employee Type: Full-TimeLocation:SingaporeJob Type: Other Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and rightsite clients to suitable services/care settings in a timely manner Manage the daytoday AIC Link operations to deliver prompt and quality customer service...


  • Singapore Homage Care Full time

    Location:SingaporeType:Full-timeROLE DESCRIPTIONHomage is seeking a Care Support Associate who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. In the Care Support (Community) team, we're focused on supporting quality long-term care delivery to publicly subsidised clients of Social Service Agencies (SSA) and...


  • Singapore Singtel Full time

    Customer Care Officer (Retention Counter):Date:03-Feb-2023Location: Singapore, SingaporeCompany:Singtel GroupAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our...


  • Singapore RECRUIT HAUS PTE. LTD. Full time

    **Responsibilities: - Manning of hotlines & Customer Care mailbox Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments**Requirements: - Diploma / A-Level with at least 2 years of relevant working experience Good verbal and written communication skills


  • Singapore STRATEGIC MARKETING (S) PTE. LTD. Full time

    Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...


  • Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

    1 year Contract Senior Customer Care Officer x 7 (renewable and convertible to permanent position)Location: Telok Ayer / Serangoon NorthWorking hours: 5-day work week (3 shifts, shift can fall anytime between 8:30am to 8:30pm)Salary: Up to $2800 per month (commensurate with experience) Ensure proper recording of conversation with customer in the call centre...