![AUDIO HOUSE MARKETING PTE LTD](https://media.trabajo.org/img/noimg.jpg)
Customer Care Officer
4 weeks ago
Job Responsibilities:
1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.
2) Disseminate customer enquiries to appropriate sales staff for follow-up.
3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.
5) Arrange product collection, delivery appointment, refund, product exchange and follow up.
6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.
7) Any other duties as assigned by the superior.
Job Requirements:
1) Ability to liaise with customers over the customer enquires channels in a professional manner.
2) Manage customers’ feedbacks or complaints efficiently in a timely manner.
3) Possess excellent computer skills especially Google drives, Google sheets and internet.
4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.
5) Willing to work on a 6day work week – Retail hours: 12.30pm – 9pm with Off on a fixed weekday.
6) Those with some customer service background will have an added advantage.
7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives and internet are welcome to apply.
8) Able to commence work within short notice.
9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.
Tell employers what skills you have
Sales
Microsoft Office
Microsoft Excel
Social Media
Interpersonal Skills
Administration
Data Entry
Good Communication Skills
Freight
Communication Skills
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
-
Customer Care Officer
1 week ago
Singapore NCS Full timeCustomer Care Officer (1 year Direct Contract) 1:Date:5 Mar 2024Location: Singapore, SingaporeCompany:Singtel GroupAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.We strive to ensure all our...
-
Customer Care Officer
2 weeks ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeCustomer Care Officer (Marketing & Sales Support)Salary: $2,200 - $2,800Location: GeylangWorking Day & Time: 5 Days work week; 8:45am - 5:30pmJob Description:Handling Customer Enquiries & Feedback via various Communication Touchpoints - Call, Email, WhatsApp, and moreResponding to service inquiries from customers, including scheduling appointments with...
-
Customer Care Officer
4 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound/ outbound...
-
Customer Care Officer
2 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Handle inbound/ outbound calls,...
-
Customer Care Officer
2 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYJobs Highlights: Professional training provided Fun and lively work...
-
Customer Care Officer
2 months ago
Singapore Singtel Group Full timeNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...
-
Customer Care Officer
2 weeks ago
Singapore 9 KOI MARKETING PTE LTD Full timenovita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.Responsibilities: To deliver consistent customer experiences across multiple touch points Initiate ways to improve customers' experience Handle customers' service...
-
Customer Service Officer
2 months ago
Singapore THE CARE SVC PTE. LTD. Full timeTHE CARE LAUNDRY SERVICESWe are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us Come make history with us at our new business venture with The Care Laundry Services Check us out at Our Outlets: Tampines Mall, Kallang MRT, Telok Blangah...
-
Customer Service Officer
3 days ago
Singapore THE CARE SVC PTE. LTD. Full timeTHE CARE LAUNDRY SERVICESWe are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us Come make history with us at our new business venture with The Care Laundry Services Check us out at Our Outlets: Tampines Mall, Telok Blangah (Bukit Merah),...
-
Customer Service Officer
3 months ago
Singapore THE CARE SVC PTE. LTD. Full timeTHE CARE LAUNDRY SERVICESWe are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us Come make history with us at our new business venture with The Care Laundry Services Check us out at Our Outlets: Tampines Mall, Kallang MRT, Telok Blangah...
-
Customer Service Officer
24 hours ago
Singapore THE CARE SVC PTE. LTD. Full timeTHE CARE LAUNDRY SERVICESWe are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us Come make history with us at our new business venture with The Care Laundry Services Check us out at Our Outlets: Tampines Mall, Telok Blangah (Bukit Merah),...
-
Care Consultant, Care Transition
2 weeks ago
Singapore Agency for Integrated Care Full timeJob Snapshot:Employee Type: Full-TimeLocation:SingaporeJob Type: Other Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and rightsite clients to suitable services/care settings in a timely manner Manage the daytoday AIC Link operations to deliver prompt and quality customer service...
-
Care Support Associate
2 weeks ago
Singapore Homage Care Full timeLocation:SingaporeType:Full-timeROLE DESCRIPTIONHomage is seeking a Care Support Associate who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. In the Care Support (Community) team, we're focused on supporting quality long-term care delivery to publicly subsidised clients of Social Service Agencies (SSA) and...
-
Customer Care Officer
2 weeks ago
Singapore Singtel Full timeCustomer Care Officer (Retention Counter):Date:03-Feb-2023Location: Singapore, SingaporeCompany:Singtel GroupAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our...
-
Customer Care Officer
2 weeks ago
Singapore RECRUIT HAUS PTE. LTD. Full time**Responsibilities: - Manning of hotlines & Customer Care mailbox Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments**Requirements: - Diploma / A-Level with at least 2 years of relevant working experience Good verbal and written communication skills
-
Senior Customer Care Officer
2 weeks ago
Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time1 year Contract Senior Customer Care Officer x 7 (renewable and convertible to permanent position)Location: Telok Ayer / Serangoon NorthWorking hours: 5-day work week (3 shifts, shift can fall anytime between 8:30am to 8:30pm)Salary: Up to $2800 per month (commensurate with experience) Ensure proper recording of conversation with customer in the call centre...
-
Care Consultant
2 months ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Carry out assessment on client care needs in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner Manage the day-to-day AIC Link operations to deliver prompt and quality customer service Engage client/caregiver in...
-
Customer Care Officer
2 weeks ago
Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full timeRoles & ResponsibilitiesDescriptionLocation: Yio Chu Kang Salary up to $2,500 with incentives. 1 year contract Monday to Friday: 8.30am to 6pm, Alternate half SaturdayJob responsibilitiesActively listen to customers to identify their needs and proffer recommendations/solutions suitable in meeting such needs. Provide advisories to facilitate the employment of...
-
Personal Care Officer
1 week ago
Singapore ABER CARE PTE LTD Full timeJob Scope: Plan and supervise the care of residents Develop and implement programmes and activities for the wellbeing of residents Put up monthly interview records for residents Ensure proper maintenance of the Home's equipment Ensure the cleanliness of the Home's premisesJob Requirements: Singaporeans Only- degree or Diploma in any discipline Willing to...
-
Customer Care Officer
1 month ago
Singapore WSH EXPERTS PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Perform counter duties and housekeeping in accordance with standard operating procedures Attend to customer feedback via Customer Management System Answer or redirect enquiries over telephone or walk-in enquiries at the Gate or counter Provide assistance and information to all visitors Offer and provide visitor...