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Junior HR Executive

1 month ago

Singapore THE INCEPTION RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities

Junior HR Executive (Case Management)

Working Hour: Mon-Fri | 8.00am-5.30pm

Salary: Up to $3,200.00

Location: Depot Road / Bukit Gombak


Job Description:

  • Required to liaise and follow up with HR professionals to provide solutions to queries raised and/or rectify HR data discrepancies.
  • Facilitate the analysis on operational data to detect, rectify operational issues and upstream processes.
  • The data and feedback collated would be provided to necessary agencies for sense-making and trending to improve policy formulation, systems and processes.
  • Coordinate / Liaise – Correspond with HR professionals to retrieve data and inputs necessary for case resolution. Ensure that responses adhere to organisation guidelines and HR policies.
  • Investigate – Conduct investigation on data inaccuracies in SAP-HR systems to determine root cause and provide advice for rectifications. Liaise with data administrators, system integrators, business process owners, policy makers and ground users to rectify data discrepancies.
  • Analyse – Maintain accurate file logs to support data collation for trend reporting and analysis. Analyse trends based on data collected and propose solutions to reduce frequencies of queries. Identify the downstream impacts for process improvement.
  • Communicate – Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Requirement:

  • Degree in any discipline
  • Proficient in Microsoft Office applications (Excel & Word)
  • Individuals with customer service experience will be advantageous
  • Excellent communication and interpersonal skills
  • Strong analytical skills
  • Meticulous with keen attention to details, service-oriented, good team player and able to explain policies in various scenarios
  • Able to work in a fast-paced ever-changing environment


*We regret to inform that only shortlisted candidates would be notified.


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EA License No.: 22C1153


Tell employers what skills you have

Microsoft Office
Analytical Skills
Process Improvement
Interpersonal Skills
Investigation
Upstream
Data Entry
Office Administration
Attention to Details
Administrative Support
Excel
Team Player
Business Process
Case Management
Able To Work Independently
Customer Service Experience

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