Receptionist | North Singapore
3 weeks ago
- Customer Service cum Receptionist
- (1 year contract - renewable)
- Working Days: 5.5 days, 9am-6pm / 9am-3pm
- Salary: $$2,500 - $3,500 + Bonus
- Lunch & Tea meals are provided
- Location: Sin Ming Autocity (Bishan / Upper Thomson)
Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer's feedback / complaints / inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager
#SCR-carson-cheong
Cheong Kar Chun Team Manager R1980386
The Supreme HR Advisory 14C7279
Tell employers what skills you haveCustomer Retention
Customer Experience
Interpersonal Skills
Customer Care
Administration
Cashiering
Communication Skills
Customer Satisfaction
Customer Service
Service Excellence
Customer Service Experience
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