Receptionist

2 weeks ago

Singapore GFTN SERVICES PTE. LTD. Full time
Roles & Responsibilities

The Global Finance & Technology Network (GFTN) is a not-for-profit organisation established by the Monetary Authority of Singapore (MAS) in 2024 to harness technology and foster innovation for more efficient, resilient, and inclusive financial ecosystems through global partnerships. GFTN organises convening forums, offers advisory services on innovation ecosystems, provides access to transformative digital platforms, and invest in technology startups with the potential for growth and positive social impact through its venture fund.


We are seeking a Receptionist who will serve as the face of the organisation, ensuring a welcoming and professional experience for all visitors and callers. This role involves managing front desk operations, guiding guests to the appropriate areas, supporting the administrative team, and maintaining office standards to create a lasting positive impression.


Key Responsibilities:

Front Desk Operations:

  • Greet and welcome guests with a friendly and professional demeanour
  • Maintain a tidy and organised reception area to ensure a positive first impression
  • Direct visitors to the appropriate meeting rooms or personnel

Phone Communication:

  • Answer incoming phone calls promptly and courteously
  • Collect and record essential information from callers and direct them to the appropriate person or department
  • Manage voicemail messages and ensure timely follow-ups

Guest Services:

  • Guide guests to meeting rooms and ensure they are comfortable
  • Serve refreshments, such as drinks or snacks, during meetings as required

Office Maintenance Coordination:

  • Monitor office cleanliness and tidiness, coordinating with cleaners to maintain high standards
  • Conduct regular checks of common areas to ensure they are presentable at all times

Administrative and Event Support:

  • Assist the administrative team in organising and planning company events, including scheduling, vendor communication, and logistics
  • Perform clerical tasks such as data entry, and managing meeting room bookings
  • Order and maintain office supplies to support daily operations
  • Other administrative and miscellaneous needs

Mail and Deliveries:

  • Receive, sort, and distribute mail, packages, and deliveries

Job Requirements

  • Prior experience as a receptionist, administrative assistant, or in customer service is a plus
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling tools
  • Strong organisational and multitasking abilities
  • Attention to detail and the ability to prioritise tasks effectively
  • 5-day in-office role with standard working hours. Flexibility may occasionally be required depending on events, meetings, or special circumstances

Tell employers what skills you have

Outlook
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Data Entry
Attention to Detail
Administrative Support
Excel
Microsoft Word
Customer Service
Scheduling
Directing

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