Application Support Analyst

3 weeks ago

Singapore CAPULA INVESTMENT MANAGEMENT SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Capula is a leading global hedge fund, headquartered in London. We are looking for an Application Support Analyst to join our Singapore team. The individual should have strong communication abilities and be looking to utilise their technical skills to support the trading and middle office applications.

Duties and Responsibilities:

This is a permanent role where we expect the successful candidate to learn and grow professionally over time. The successful candidate will use and develop their skills in Python, SQL, Sungard Front Arena and some C#.

Key duties and responsibilities:

  • React and resolve issues, as the first line of defence.
  • Detailed analysis of issues that need escalation.
  • Be familiar with the financial products and business operations of Capula.
  • Create and enhance monitoring dashboards using Grafana and metric driven alerting.
  • Day to day management of a complex application suite, improving stability and performance over time.
  • Overnight support as necessary as Capula systems are global in scope.
  • Release management, working closely with the Development team.
  • Improve processes, tools and procedures as needed.
  • Basic scripting (generally in Python) to automate some manual procedures or information gathering via Application Programming Interface.
  • Identifying trends/themes in application support to guide the team’s priorities towards resolutions with bigger returns on investment and/or reductions in operational risk.


Skills and Experience:
  • At least a Bachelor’s degree (in any discipline). A quantitative degree is highly desirable.
  • At least 5 years of relevant experience. Some experience dealing with the front office and ideally on buy-side would be advantageous.
  • Fluency in Python is highly desirable.
  • Knowledge of Linux, Bash, Powershell, Git, Grafana and/or Prometheus is highly desirable.
  • Some understanding of Fixed Income financial products would be beneficial.
  • Working knowledge of one or more of the following would be a plus: Sungard Front Arena, Excel, SQL, C# and/or Perl.
  • Ability to work cohesively with senior managers and partners of the firm.
  • Quick decision-making skills.
  • Ability to work under pressure.
  • Clear communication style.
  • Fluency in spoken and written English.

Tell employers what skills you have

Front Office
Defence
Written English
Middle Office
Release Management
Powershell
Scripting
Bash
SQL
Application Support
Python
Operational Risk
Fixed Income
C#
Linux

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