Application support analyst

4 weeks ago


Singapore TANGSPAC CONSULTING PTE LTD Full time
Roles & Responsibilities

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systems

  • Providing Application support to a few mission critical application
  • Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
  • Performing root cause analysis
  • Ensuring timefly resolution especially for high severity incidents to business users
  • Providing updates on problems / issues reported
  • Ensuring processes are followed
  • Working with level 3 support and development team for unresolved issues

Requirements :

  • Minimum 5+ years of experience working in supporting mission critical high volume applications
  • Strong troubleshooting, analytical and problem solving skills
  • Experience working in banking industry is a must
  • Able to work under pressure
  • Good knowledge in ITIL
  • Min 4 years of experience working with Windows
  • Experinece in support .Net application is a plus
  • Good expeience working with RDBMS
  • Experience working with SQL Server, powershell
  • Good communication skills

Interested candidates please email your latest resume to subagio@tangspac.com


Tell employers what skills you have

Troubleshooting
Oracle
Powershell
Root Cause Analysis
Scripting
Unix
SQL
Good Communication Skills
Application Support
SQL Server
Windows
Banking
ITIL
Java

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