Export Operations Officer/ Executive
4 days ago
Specific Job Role/ Scope:
- Post Sales Order Fulfillment (DGR)
- Customers Engagement
- DG enquiries from Internal/ External stakeholders
- Engagement with DG Vendors & Transport
- Engagement with Carriers/ Terminal for DG Acceptance/ Rejection
Responsibilities and Duties :
- Performing E-CR role - such as collection arrangement, flight booking, EVI creation, permit declaration, troubleshooting of issues, create and submit RFQ to account holder
- Performing E-Ops role - such as execution of airfreight documents and sending pre-alerts, ensure compliance with airline/ terminal/ customer/OA / Destination customs
- Customers engagement through BDs
- DG enquiries from internal/ external stakeholders
- Engagement with DG vendors & transport
- Engagement with carriers/ terminal for DG cargo acceptance/ rejection
- Identifying carriers DG regulation
- Airline rates through pricing team
- Monitoring DG acceptance
- Administrative functions for LSP DG recovery invoice (SOA)
- Execute export shipments (consol/ direct)
- Scan pre-alert to oversea agent/ AWB to direct shipper
- Handle night phone enquires if necessary
- Follow up with email correspondence from internal/ external stakeholders
- Compliance with shipment requirements
Additional Tasks Assigned (if any) :
- Sharing of shipment discrepancies with suggestion/ improvement
- Perform STM trucking functions
- Perform weekends/ PHs when required
Job Requirements:
- At 2-3 working experience in Air
- Expert in handling DG shipment
Dangerous Goods Management
Troubleshooting
Customer Engagement
Air Freight
Compliance
Trucking
export documentation
Administrative Support
Microsoft Word
Team Work
Quotations
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