Visitor Services Officer

1 week ago


Singapore NANYANG INC PTE. LTD. Full time
Roles & Responsibilities

Roles :

  • Contract
  • Assist query in reception counter station/ information counter

Requirement :

  • Attending to visitors' queries through phone call, email and walk-in.
  • Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times
  • Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times
  • Providing assistance, guidance, information (including promotions) and relevant collaterals to visitors
  • Operational check and replenishment of visitors collaterals
  • Alert and inform the board of any irregularities or incidents within or outside assigned areas
  • Event support as ushers/guides (ad-hoc basis)
  • Conducting educational tours in parks
  • Updating of content on Visitor Information Boards and other platforms as and when requested by the Board
  • Administer bookings ad collection of payments for programs and workshops
  • Collate daily visitor arrival figures and profiles
  • Following up with clients and arrange appointment to meet up with them

Work Remotely

  • No

Job Types: Full-time, Contract

Tell employers what skills you have

Front Office
Customer Relationship
Continuous Process Improvement
Outstanding Time Management Skills
Mandarin Chinese
English
Multilingual
People Services
Customer Service
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