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Centre Manager

2 months ago

Singapore CANOPY HAWKERS GROUP PTE. LTD. Full time
Roles & Responsibilities

As our company diversify our portfolio, we are inviting like-mind personnel to join us as we embark on a new journey. Tapping on our current strength and success in promoting a healthier eating lifestyle, we are integrating this passion with persevering our nation’s heritage food culture.


We would like to invite suitable candidates for Centre Manager to join us in managing one of Singapore’s Hawker Centres. The Centre Manager will play an important role in managing the Hawker Centre.


Join us, if you have what it takes


Job Responsibilities:

• Management of a team – this would include recruitment, yearly appraisal and training of your team.

• Tenancy Management - Managing end-to-end of tenancy operations, including but not limited to the followings

1. onboarding and offboarding of tenants,

2. conducting routine inspections,

3. management of arrears and taking the appropriate action,

4. Designing policies for new initiatives (e.g. Bridging Programe, One Stop Services etc)

• Facilities Management - Working with contractors and stakeholders to ensure high standards of cleanliness, good maintenance of facilities and good environment of Hawker Centre. This includes

1. responsive incident management,

2. efficient table-cleaning, general and toilet-cleaning,

3. effective pest control,

4. preventive and routine maintenance,

5. cyclical repairs/redecorations,

6. attending to emergency

7. and ad hoc improvement works.

• Feedback Management & Stakeholders' Engagement - Addressing feedback and appeals professionally and regularly engaging stakeholders (e.g. stallholders, contractors, Hawkers Association, landlord and relevant authorities etc) to implement initiatives and resolve operational issues.

• Routine exercise – Taking a lead in planning and coordinating of activities such as fire drills, quarterly spring cleaning and community activities.

• Any other tasks assigned


Job Requirements:

  • 5 years’ experience in managing a similar scale of estate.
  • Diploma holder.
  • Have a strong passion in Singapore food culture.
  • Enjoy field work and will be comfortable in hawker centre environment.
  • Strong stakeholder management skills and able to maintain composure under challenging circumstances to resolve conflicts. Experience in regulatory compliance work would be advantageous.
  • Independent, motivated, resourceful, and meticulous.
  • A good team player with leadership qualities.
  • Good incident management and communication skills.
  • Physical work and heavy lifting is required and fully vaccinated.
  • Able to perform rotating shift work, including weekends, Public Holidays and after office hours when required.
  • 5.5 day work week.

Tell employers what skills you have

Management Skills
Lifestyle
Leadership
Microsoft Office
Regulatory Compliance
Tenancy Management
Landlord
Appeals
Communication Skills
Team Player
Customer Service
Stakeholder Management
Field Work
Incident Management
Facilities Management