Technical Account Manager, Financial Services, Google Cloud

2 weeks ago

Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Product area

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

As a Technical Account Manager (TAM), you will leverage the customer-facing skills and technical acumen to help customers successfully adopt Google Cloud products. Your experience with cloud infrastructure, program management, enterprise technology implementation, strategy development and customer advocacy will play a critical part in your day to day work driving success at our most critical customers.

You will lead the successful adoption of Google Cloud at organizations, guiding them through the technical facets of their Cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services, like Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Suite, Google Chrome, and many more. As a TAM, you will regularly engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will utilize your relationship management skills and technical credibility to communicate at all levels of the organization.

QualificationsJob responsibilities
  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple workstreams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand a customer's business and develop roadmaps. Lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineering, and Site Reliability Engineering to ensure customer success during critical moments. Work with customers and support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.
Minimum qualifications
  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 8 years of experience in a consulting role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience working across business units internally and at enterprises.
  • Experience translating business requirements into technological solutions.
Preferred qualifications
  • 5 years of experience in a technical account management, solutions engineering, or similar role, within the financial services industry.
  • Experience in application/workload migration to public cloud providers, and with collaborating across business units internally and at large enterprises.
  • Experience with supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting.
  • Knowledge of the regulatory and compliance landscape of the financial services industry, including PCI, DSS and GDPR, and an understanding of the challenges and opportunities presented by financial services applications and systems.
Tell employers what skills you have

Relationship Management Skills
Kubernetes
Strategy Development
Customerfacing
Release Management
Translating
Escalation Management
TAM
Program Management
PCI DSS
Reliability Engineering
Technology Implementation
Google Cloud
Cloud Services
Business Transformation
Customer Advocacy

  • Technical Account Manager, Financial Services, Google Cloud

    2 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud...

  • Program Manager, Risk and Compliance, Google Cloud

    3 hours ago

    Singapore Google Full time

    Program Manager, Risk and Compliance, Google Cloud Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Bachelor's degree in Cybersecurity, Computer Science, Risk Management, Auditing, a related field, or equivalent practical experience. 5 years of experience in...

  • Program manager, risk and compliance, google cloud

    5 days ago

    Singapore Google Inc. Full time

    Program Manager, Risk and Compliance, Google Cloud Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum...

  • Program Manager, Risk and Compliance, Google Cloud

    16 hours ago

    Singapore Google Inc. Full time

    Program Manager, Risk and Compliance, Google Cloud Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum...

  • Program Manager, Risk and Compliance, Google Cloud

    5 days ago

    Singapore Google Full time

    Program Manager, Risk and Compliance, Google Cloud Apply info_outline info_outline X Info Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum Qualifications: Bachelor's degree in Cybersecurity, Computer Science, Risk Management, Auditing, a related field, or...

  • Google Cloud Program Manager

    4 days ago

    Singapore Google Inc. Full time

    Key ResponsibilitiesIn this role, you will be responsible for collaborating with Google Cloud customers, partners, and regulators to address cybersecurity risks, operational resilience, and regulatory requirements. You will also provide guidance and oversight on risk management practices and ensure compliance with relevant regulations and standards. A key...

  • #NEW#Cloud IAM Engineer

    5 days ago

    Singapore Select Group Limited Full time

    Are you passionate about cloud security and identity management? Do you thrive in a global, multi-disciplinary team driving innovation in cloud technology? If so, we invite you to join our Cloud Identity and Access Management (IAM) team, where you'll play a key role in enabling the public cloud as a preferred platform across our client’s IT...

  • Customer Engineer, Infrastructure Modernization, Public Sector, Google Cloud

    3 days ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as...

  • Customer Engineer, Applied AI, Google Cloud

    4 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud...

  • Customer Engineer, Applied AI, Google Cloud

    4 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud...

  • Program Management Specialist

    4 days ago

    Singapore Google Inc. Full time

    About the PositionWe are seeking a highly experienced Program Management Specialist to lead risk-based audits and address cybersecurity risks, operational resilience, and regulatory requirements for our customers using Google Cloud. The ideal candidate will have extensive knowledge of cloud computing emerging technologies and problem-solving skills in...

  • Risk and Compliance Program Lead Google Cloud

    4 days ago

    Singapore Google Full time

    Job SummaryAs a risk and compliance program lead for Google Cloud, you will be responsible for developing and implementing comprehensive strategies to mitigate risks and ensure compliance with regulatory requirements. This role requires a seasoned risk and compliance professional with experience in cloud security governance and a strong understanding of...

  • Field Solutions Architect, Generative AI, Google Cloud

    2 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as...

  • Field Solutions Architect, Generative AI, Google Cloud

    2 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud...

  • Cloud Risk and Compliance Manager

    11 hours ago

    Singapore Google Inc. Full time

    About the RoleIn this position, you will work closely with Google Cloud customers, partners, and their regulators to lead risk-based audits and address cybersecurity risks, operational resilience, and regulatory requirements.The primary focus of this role is on the Google common infrastructure, application services, and operating environment. Your expertise...

  • Partner Sales Manager, Google Workspace

    2 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as...

  • Singapore Cloud Security Specialist

    4 days ago

    Singapore PSA International Full time

    About UsAt PSA International, our commitment to innovation drives us to adopt cutting-edge technologies, including cloud computing, to strengthen our operations. Our Cloud Identity and Access Management team takes a vital role in realizing this vision, spearheading the development of top-notch security solutions for our public cloud infrastructure.Your Key...

  • Partner Sales Manager, Google Workspace

    2 weeks ago

    Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesProduct areaGoogle Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud...

  • Program Manager Cloud Security Governance

    4 days ago

    Singapore Google Full time

    About the RoleWe are seeking a seasoned risk and compliance professional to join our team as a senior manager for risk and compliance cloud. In this role, you will be responsible for developing and implementing comprehensive strategies to mitigate risks and ensure compliance with regulatory requirements.Key Responsibilities:Develop and implement cloud...

  • Program manager, risk and compliance, google cloud

    5 days ago

    Singapore This Is An IT Support Group Full time

    Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications: Bachelor's degree in Cybersecurity, Computer Science, Risk Management, Auditing, a related field, or equivalent practical experience. 5 years of experience in information security and...