digital commerce executive/senior

1 week ago


Singapore CASIO SINGAPORE PTE LTD Full time
Roles & Responsibilities

Key Responsibilities

EC Operations

  • Work closely with supervisors and simulate the Sales Landing
  • Manage BRAND.COM platform and related interface, including, Creation of Product Listing, UI/UX Implementation, Stock Replenishment, Set up campaign in Magento, Upload and maintain of product information, Coordinating exchanges, returns and refunds
  • Manage and work closely with internal logistic and external logistics company on daily deliveries and stocks transfer
  • Campaign planning and coordination with planning team, marketing team, logistic team and external logistic company
  • Manage and administer the complete process from online sales order to delivery
  • Attend to customer enquiries via BRAND.COM
  • Coordinating with CS team and customer for repairs and returns
  • Check, verify and process billings and invoices for BRAND.COM customers

EC Sales Progress

  • Prepare KPI progress reports and submit on a daily / weekly / monthly basis
  • Attend the regular meeting about the direct EC business and share insights or issues on operations
  • Prepare reports and submit on a daily / weekly / monthly basis.
  • Track and update sales head of target achievement.
  • Analyse sales process and control inventory

Ad-Hoc Support support for E-Market Place's operation and report.

Job Requirement

  • Degree or diploma in Sales & Marketing or other relevant disciplines
  • 3-5 years of experience in Digital Commerce Experience
  • Knowledge in sales, digital marketing, digital customer experience, and eCommerce operations
  • Prior experience in FMCG/Digital E-Commerce company
Tell employers what skills you have

Negotiation
Account Management
e-Commerce software
Analytical Skills
Customer Experience
Stock Management
KPI Reports
User Experience
Planning skills
eCommerce
Project Management
Digital Marketing
E-commerce Portal
UIUX
E-Commerce Campaign Management
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