Operations Excellence Executive

7 days ago

Singapore KNIGHT FRANK PROPERTY & FACILITIES MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Knight Frank's leadership in property and facilities management of over two decades has managed a myriad of properties in Singapore's real estate scene. We integrate people, place, process, and technology to deliver cost-effective and efficient property management to drive exceptional value.

Our Operations Excellence team is responsible in ensure that the projects that we oversee are operating in line with our established processes and procedures. We conduct audits and prepare reports to ensure that all our teams are working in sync with one another, and bring up potential issues to the attention of those responsible.

The candidate will be required to inspect multiple areas of a building, have a keen eye for detail, and have a holistic understanding of administrative, M&E, and customer experience in relation to the facilities management industry.

Responsibilities

  • Perform site audits across the projects we manage, administers surveys, and prepare working papers that are aligned with internal audit standard
  • Analyse how risks can be mitigated, and identify the root cause of related issues
  • Communicates the audit findings via written reports to the site manager, which includes highlighting areas for improvement and recommendations for bridging performance gaps
  • Other ad-hoc duties relating to office facilities, and office administration (as and when necessary)

Requirements

  • Technical knowledge of M&E
  • Ability to multi-task and work under pressure
  • Attention to detail, high level of accuracy and problem-solving skill
  • Good writing skills
  • Strong organisational, analytical, and planning skills
  • Proficient in Microsoft Office
  • Exercise discretion and sound judgment
  • Exude a professional, corporate image and exercise a high level of integrity and work ethic at all times

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you're ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As our Facilities Management Property Executive (M&E), you'll be the go-to person for all things related to the upkeep and optimization of facilities under your care. You'll oversee maintenance, regulatory compliance, and safety, ensuring every corner of our building operates smoothly and efficiently. This role offers a blend of hands-on oversight, strategy, and sustainability focus, helping our team create a safe, sustainable, and welcoming environment.

What you will be doing:

  • Overseeing facility maintenance and repair activities, upholding high standards of safety and regulatory compliance.
  • Conducting regular inspections of M&E equipment to maintain optimal service levels.
  • Managing and renewing service contracts, licenses, and permits, ensuring they remain current and compliant.
  • Proposing improvements, repairs, and upgrades to enhance building functionality and efficiency.
  • Coordinating and supervising contractor performance, ensuring timely, high-quality service.
  • Implementing energy-saving and water conservation initiatives to align with our sustainability goals.
  • Leading risk management, emergency planning, and workplace safety initiatives.
  • Preparing monthly reports, attending client meetings, and providing updates on facility operations.

What we're looking for someone who's:

  • Holding a Degree or Diploma in Mechanical/Electrical Engineering, Building Services, or a related field.
  • Bringing at least 5 years of experience in property management / facilities maintenance / equipment management.
  • Green Mark and FSM certified candidates are highly preferred.
  • Skilled in customer service, with strong communication abilities.
  • Knowledgeable about complex technical issues related to building maintenance and eager to propose innovative solutions.

Why Knight Frank?

  • Lots of opportunities for growth and career development.
  • A supportive, collaborative team that values what you bring to the table.
  • Continuous learning and development to help you advance.
  • The chance to work with a global leader in property and facilities management.

If you're ready to make an impact and grow your career in property management, we'd love to hear from you

Tell employers what skills you have

Fire Safety
Water Conservation
Sustainability
Preventive Maintenance
Regulatory Compliance
Analytical Skills
Property Management
Workplace Safety
Property
Career Development
Building Services
Risk Management
Facility Maintenance
Customer Service
Real Estate
Facilities Management

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