SAP Consultant
4 weeks ago
SAP Consultant shall assess the design and enusre implementations in e-HR achieve data quality, usability and compatibility with HR system. He/she shall also identify areas in the systems to improve integration and operation efficiency.
Job Description:
Core Technical
• Manage new interfaces setup and development via Change Request to be in time, within cost and meet user's stated requirements, and provide smooth transition to Interface Operations Team.
• Take charge of Change Request (CR) and Service Request (SR).
• Manage System Investigation Request (SIR)/ Problem Report (PR). Track SIRs and system defects reported by users. Ensure prompt resolution is provided by the E-HR Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.
• Monitor and track the closure of follow-ups for batch job failures.
• Liaise with Authority teams to clear data declaration specification files.
• Prepare reports for reporting to Management.
• Provide analysis and consultation services to address operational issues and audit related activities.
• Provide support to E-HR reporting and data patching team on queries from functional perspective.
• Propose, document and work with Project Manager/ Operations Manager to implement improvements to the current work processes.
Vendor Management
• Assist the Project Manager/Operations Manager to manage and ensure timely deliverables by the Contractors; ensure deliverables conformed to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control.
Project Management
• Seek Operations Manager's approval of system changes including funding and implementation and completion of milestone.
• Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.
• Perform project planning with E-HR Maintenance Vendor, Interfacing team, Infra Team, external systems, etc.
• Review, propose and update changes to the documentation where necessary.
Education Qualification
At least a Degree in Computer Science, Information System, Science, Engineering or Equivalent.
Required Working Experience
• At least 4 years of working experience in information technology; of which at least 2 years of working experience in SAP ERP.
• Experience in SAP HCM ERP is preferred.
Required Competencies
• Good knowledge of information technology, especially in the areas of SAP HCM ERP.
• Good planning and coordination skills.
• Strong writing, verbal communication and presentation skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active.
• Proficiency in Office productivities suites such as Microsoft Office and Microsoft Project.
• Proficiency in ARIS tool is advantageous.
• Good understanding of the data design in SAP HCM is preferred.
• Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.
• Only Singaporeans.
UAT
Microsoft Office
Verbal Communication
Change Management
Information Technology
Data Design
Vendor Management
Project Management
Writing
SAP ERP
Communication Skills
Presentation Skills
Human Resources
Stakeholder Management
Business Process Management
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