Application Support Executive

2 months ago


Singapore TRINITY CHRISTIAN CENTRE LIMITED Full time
Roles & Responsibilities

Responsibilities:

  • Provide technical analysis and customer support on technical issues and change requirements
  • Respond positively to change requirements and drive continual improvement of support practices
  • Take ownership and drive effective closure to complex or escalated technical issues
  • Responsible for designing and performing test scenarios for software usability
  • Organise and plan project tasks and schedules
  • Communicate project status to stakeholders and key project participants
  • Manage users’ access rights in all environments upon request
  • Manage case from internal and external users
  • Troubleshoot and resolve issues with vendors
  • Improve and enhance features as needed
  • Liaise with event committee members for event requirements
  • Assist in outline workflow diagram during requirement gathering
  • Schedule Project meetings and record meeting minutes
  • Any other administrative duties as assigned

Requirements:

  • Diploma in Information Technology Computer Science or related disciplines, additional qualifications in Office Administration are advantageous
  • Experience in office management software like MS Word and MS Excel
  • Proven work experience as an Administrative Executive or similar role
  • Excellent written, verbal communication skills, attention to detail and ability to multitask and prioritise
  • Strong organisation skills with a problem-solving attitude

Please note that only shortlisted applicants will be contacted. Thank you.


Tell employers what skills you have

Ability to Multitask
Technical Analysis
Customer Support
Information Technology
Written Communication
IT Operations
Office Administration
Vendor Management
MS Word
Project Management
Application Support

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