Business Manager
3 weeks ago
CLOVER AUTO PTE LTD specializes in the repair and maintenance of motor vehicles, including the installation of parts and accessories. As we continue to grow, we are looking for a dynamic Business Manager to oversee daily operations, drive business growth, and enhance overall efficiency in our company. This role requires a strong leader who can manage teams, optimize financial performance, and develop strategic business plans to ensure long-term success.
Key Responsibilities- Business Strategy & Growth:Develop and implement strategic business plans to achieve company goals.
Identify new business opportunities and market trends to expand services.
Drive revenue growth through operational efficiency, customer engagement, and marketing strategies. - Operations & Process Management:Oversee daily operations, ensuring efficiency in repair and maintenance services.
Monitor service quality, workflow, and customer satisfaction.
Implement process improvements to enhance productivity and service excellence. - Financial & Budget Management:Manage budgets, financial performance, and cost control measures.
Analyze financial reports and identify areas for improvement.
Work with management to optimize profitability and operational costs. - Team Leadership & HR Management:Lead and motivate teams across departments to achieve business objectives.
Support recruitment, training, and performance management initiatives.
Foster a positive workplace culture and ensure employee engagement. - Customer Relations & Business Development:Maintain strong relationships with customers, suppliers, and business partners.
Enhance customer service standards and improve client retention.
Develop partnerships with key stakeholders to drive business expansion. - Compliance & Risk Management:Ensure the company adheres to all industry regulations and compliance standards.
Oversee workplace safety procedures and risk mitigation strategies.
Implement policies to maintain service quality and workplace safety.
Budgets
Microsoft Excel
Workplace Safety
Customer Engagement
Vehicles
Employee Engagement
Business Strategy
Compliance
Team Leadership
Revenue Growth
Customer Satisfaction
Customer Service
Service Excellence
Performance Management
Cost Control
Customer Relations
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