Associate, Change Control Specialist, Institutional Banking Group Technology, Technology
1 month ago
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Be a main point of contact for Change communication ensuring that all stakeholders are aware of change related activity, scheduling coordination, process, procedure and communication of Changes.
- End to end processing of Change Request support model.
- Interdependency assessment on the up/downstream impact
- Ensure all change requests are supported with relevant documents and approval from relevant parties in timely manner.
- Work closely and provide guidance to Application/Project Managers/Platform etc to ensure that changes are auditable, downtime and that only correct, authorized and tested can be implemented into production.
- Manage multiple work streams and priorities to ensure smooth delivery.
- Run projects on the new requirements.
- Maintenance of a list of CRs list c/w application supported with the contact details and distribution list.
- Provide input for SLAs and KPIs to Management monthly internal reporting.
- Diploma / Degree in Computer Science or a related field involving Change Management Process, or equivalent technical practical experience.
- At least 2 years of experience in change management process and methodologies
- Strong Knowledge in various Change Control tools
- Good in project planning
- Experience in coordinating on the Change Control meetings and discuss the risk and impact of changes with the requestors and Application Managers.
- Excellent team player and has the ability to work effectively at all levels.
- Strong experience in excel and PowerPoint.
- Effective communication skills.
- Required a 24x7 standby support to handle escalation or Emergency Change.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
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Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
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