Boutique Manager
2 weeks ago
As a Boutique Manager, you’ll play a critical role in establishing MUS.za’s brand optimization of the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service .
You will be responsible for:
- Daily opening and closing of Boutique
- To develop and maintain efficient inventory management and integrity.
- Follow up with online and in-store customer enquiries
- Build customer loyalty through active client development, profiling and follow-ups
- To achieve the boutique business goals
- Monitor the boutique KPIs
- Responsible for managerial and operational aspects of the store.
- Responsible for and oversees the setting up operational procedures, staff training and customer service.
- Develop sales/marketing strategy to drive sales and customer traffic in-store
- Visual merchandising
- Assist with in-store events, and other ad-hoc admin duties.
Looking for someone that possesses:
- Minimum of 3-5 years of working experience in luxury retail sales
- Prior exposure in jewellery is preferred
- Good English written and verbal communication skills
- Fluency in Chinese
- IT knowledge
- Possesses management and leadership skills.
The Details
- Basic + commission
- 5 Work Week
- Able to commit to retail hours including weekends and public holidays
- Location: Raffles Hotel (City Hall)
Tell employers what skills you have
Store Operations
Visual Merchandising
Customer Experience
Interpersonal Skills
Customer Loyalty
Inventory
Retail Sales
Administration
Selling
Merchandising
Strategy
Inventory Management
Customer Service
Business Development
Staff Development
People Management
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