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Customer Support Officer
1 month ago
Job Description:
• Perform duties related to sector regulation work, such as conducting due diligence checks,
processing and reviewing applications/submissions by charities;
• Answer calls, attend to emails and provide technical assistance to charities who encountered
issues related to applications and submissions in Charity Portal; and
• Any other matters assigned.
Working Arrangement:
Contract Duration: 3 Months (extendable up to maximum of 1 year)
Working Hours: Mondays to Fridays (office hours with hybrid working arrangement)
Salary: Monthly Rated (TBA)
Job Requirements:
• Good written and oral communication skills.
• Good interpersonal skills.
• Able to work independently, exercise initiative, pay attention to details, be a good team player.
• Basic knowledge of legal and accounting principles will be advantage.
• Experience in customer support and familiar with MS CRM Dynamics 365 will be advantage.
Tell employers what skills you have
CRM
Oral Communication Skills
Technical Assistance
Due Diligence
Dynamics
Customer Support
Interpersonal Skills
Administration
Accounting
Attention to Details
Team Player
Customer Service
Customer Relations
Able To Work Independently
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