Country Manager

2 weeks ago


Singapore RI LUXURY PTE. LTD. Full time
Roles & Responsibilities

Job Description:

The Country Manager sets overall direction for the operations, formulates strategic goals and drives organisational growth while aligning with the Company’s strategies.

He/ she identifies new business opportunities, champions the organisation's service excellence aspirations and fosters strategic relationships with stakeholders. He/ she is also responsible for driving the organisation’s financial, innovation and productivity strategies based on the Company’s overall direction.

He/ she operates in a rapidly transforming business environment where he/ she is accountable for the success of the entire operations.

He/ she is a forward-thinking strategic leader with a strong business acumen, able to make calculated-risk decisions, constructive, analytical and performs effectively in a complex and difficult environment.


Responsibilities:

Strategic

  • Deliver on country commercial and profitability targets
  • Lead in budgeting and forecasting activities
  • Manage business to maximize profitability. Complete ownership of costs and other overheads in line with P&L plans.
  • Develop and implement strategy to accelerate Läderach Chocolatier Suisse’s business in Singapore
  • Hire, coach, and develop personnel across a range of job areas in order to meet sales and business-growth targets.
  • Spear head the brand’s retail expansion in Singapore
  • Identify and evaluate leasing opportunities
  • Lead in real estate and building infrastructure expansion plans for boutiques and/or offices

Brand Management

  • Present and share brand performance on a regular basis with the Management
  • Lead the marketing team to develop, manage and execute brand targets, strategy and marketing plans
  • Work closely with management to develop standard and seasonal product assortment

Operations

  • Formulate and implement operating procedures and standards to ensure that Läderach Chocolatier Suisse (SG)’s short and long term goals are met.
  • Work closely with the operations manager to forecast stock requirements, plan purchases, and manage inventory
  • Manage the daily country operations & identify key opportunities to accelerate growth & profitability in the market(s)
  • Lead the operations team to fulfil the country’s operational requirement efficiently
  • Lead and implement formulation of technology strategies and roadmaps to boost business productivity

Retail Management

  • Work closely with the boutiques to achieve sales targets
  • Determine manpower requirements, work closely with Boutique Supervisors and HR team to recruit and develop high performing teams with the right staff at the right shops
  • Optimise service performance of our retail teams through service excellence
  • Monitor and optimise operational performance of boutiques inclusive of inventory flows and accuracy, team operational productivity, stock organization and training
  • Support the training needs of the retail team

Requirements:

  • Minimum Diploma/Degree in Business Management preferably major in Marketing, Operations Management, Supply-chain Management or Retail Management
  • Minimum of 5 years' experience in the retail industry occupying a management position
  • Excellent communication and interpersonal skills with good command of English
  • Must be able to articulate well to all stakeholders in the Company and external customers

Tell employers what skills you have

Forecasting
Budgets
Leadership
Interpersonal Skills
Inventory
Business Acumen
Formulation
Marketing
Strategy
Assortment
Brand Management
Budgeting
Articulate
Real Estate
Service Excellence
Marketing Operations Management
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